DocumentsStaff ReportJun 16, 2025Pages 13–97
2024 Annual Report
The City of Langford's 2024 Annual Report summarizing departmental highlights, strategic plan alignment, key accomplishments, statistics and consolidated financial information for 2024.
Key facts
- Contains departmental summaries (Administration, Finance, Engineering, Parks, Fire Rescue, etc.) and consolidated financial statements (starts around page 53 of the report)
- City acquisition of Westhills YMCA/YWCA Aquatic Centre projected savings: $10.2 million over 17 years and $121 million over 42 years
- Acquisition of Woodlands Park (approx. 6.6 acres) for $9.8 million
- Includes 2024 statistics such as permits issued (620), parking tickets (589), and social media/follower metrics
- References strategic initiatives: Parks & Trails Master Plan, Active Transportation projects, Housing programs and reconciliation actions
2024 Annual Report
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2024 Annual Report Page 13 of 341
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Land Acknowledgment The City of Langford acknowledges and honours the traditional territories of the Coast Salish, specifically Xwsepsum (Esquimalt), Lekwungen (Songhees), Sc’ianew (Beecher Bay), and the W̱ SÁNEĆ Peoples represented by the Tsartlip, Pauquachin, Tsawout, Tseycum, and Malahat Nations. Page 14 of 341
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Table of Contents Land Acknowledgment 02 Message from the Mayor 04 City of Langford Mayor and Council 05 Message from the Chief Administrative Officer 06 Administration 07 Bylaw Enforcement 16 Building Services 19 Communications and Economic Development 21 Engineering and Public Works 28 Finance 32 Information Technology and Geographic Information Systems 34 Langford Fire Rescue and Emergency Program 36 Parks, Recreation, and Facilities 39 Development Services, Community Planning and Climate Change 43 2024 Consolidated Financial Statements 53 2024 Permissive Tax Exemptions 80 Development Cost Charges 84 Page 15 of 341
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public transportation options. Such partnerships are crucial as Langford represents a quarter of the region’s population. Last year, the City made the critical decision to acquire the Westhills YMCA/YWCA Aquatic Centre building and associated parking. This acquisition was necessary to prevent the risk of its closure when the 25-year lease, signed in 2013, expires. By taking ownership, the City anticipates saving $10.2 million over 17 years and $121 million over 42 years. Another important milestone from last year was the decision to acquire 6.6 acres of green space for Langford’s downtown by purchasing Woodlands Park, located at 848 Hockley Avenue, for $9.8 million. The previous owners, Ralph Stoerzer and Laura Kiehl, generously sold their property at approximately half of its appraised value of $18.125 million, thereby establishing an enduring legacy project for the community’s benefit. This year, our focus will be continued on fulfilling the objectives outlined in Council’s Strategic Plan to manage growth while enhancing livability and sustainability, creating a vibrant and thriving community for all. Together, we will continue to build a vibrant and resilient community. Message from the Mayor As we reflect on the past year, and look forward to everything planned for 2025, I am optimistic for our growing and vibrant community. While 2023 was a year focused on managing change and planning, 2024 was about putting Council’s Strategic Plan for the community into action. This past year marked the City’s second busiest year for development, with almost $600 million in construction costs, with 620 permits issued. The City witnessed an increase in multi-family projects, including rentals and condominiums. Last year, the City initiated a comprehensive review of the Official Community Plan, last updated 16-years ago. This update is designed to support a growing population and create a sustainable community where everyone can thrive. In addition to this work, the City has committed to long-term planning, essential for a city of Langford’s size, and vital in receiving grant funding from higher levels of government. Each plan will address specific community needs, ensuring we meet the demands of a growing population. The City has progressed significantly on a joint RCMP detachment expansion project with Colwood and View Royal to ensure the police force can continue to support the communities they serve, which also includes Metchosin, Highlands, Songhees First Nation, and Esquimalt First Nation. For details I encourage you to visit Langford.ca/RCMP. In 2024, Langford also took a major step forward in regional collaboration by playing a key role in establishing a CRD-wide transportation authority. This means residents can expect more coordinated transit planning across the region, making it easier to move between municipalities and improving Mayor Scott Goodmanson (left to right) Mary Wagner, Colby Harder, Mark Morley, Scott Goodmanson, Keith Yacucha, Kimberley Guiry and Lillian Szpak. CITY OF LANGFORD | 2024 ANNUAL REPORT 4 Page 16 of 341
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City of Langford Mayor & Council Scott Goodmanson MAYOR 2022 - 2026 TERM Kimberley Guiry COUNCIL MEMBER Lillian Szpak COUNCIL MEMBER Colby Harder COUNCIL MEMBER Mary Wagner COUNCIL MEMBER Mark Morley COUNCIL MEMBER Keith Yacucha COUNCIL MEMBER Learn More About Langford Council: Langford.ca/Council 5
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Message from the Chief Administrative Officer The City of Langford’s 2024 Annual Report is a recap of the City’s achievements over the past year. It showcases both the successes and challenges that have shaped Langford as a community during this time. This report adheres to the Community Charter and includes key elements such as permissive tax exemptions, audited financial statements, and key accomplishments of the past year. The Annual Report highlights the commitment of Council, municipal staff, and key community partners in advancing Langford’s vision of a thriving and inclusive city. Guided by Council’s Strategic Plan, the report outlines targeted initiatives designed to meet current challenges and opportunities to build a vibrant, equitable, and sustainable community for all residents. In 2024, the City embarked on the development of several master plans, grounded in meaningful public engagement to best meet the needs of a rapidly growing community. The Official Community Plan is in the final stages of review for the first time since 2008 to support a projected population of 100,000 residents. Other planning efforts include a Transportation and Active Transportation Master Plan, Parks and Trails Master Plan, Economic Development Strategy, Arts and Culture Strategy, Construction Impact Management Strategy, and a ‘Good Neighbour’ Policy. Highlights from the past year include the grand opening of the Jordie Lunn Bike Park Clubhouse, the purchase of the Westhills Langford Aquatic Centre building and associated parking, the acquisition of Woodlands Park, which will feature over six acres of open greenspace in downtown Langford. Last summer, the City secured significant funding to expand childcare in Langford, including a $6.2 million grant from the ChildCareBC New Spaces Fund for 49 new childcare spaces. These spaces will be located in a new development on Glen Lake Road, in conjunction with a new arts centre, replacing the Centennial Arts Centre on Carlow Road. A further $7.1 million grant received this year will create 73 childcare spaces in a new development on the existing arts centre site, which will include 40 units of culturally appropriate housing for Indigenous peoples. This project is in partnership with M’akola Housing, the largest provider of Indigenous housing in British Columbia. Last summer, City Hall faced a flooding event that affected a significant portion of the building. Despite the challenges, City staff showed remarkable resilience by maintaining services throughout the incident. In conclusion, 2025 promises to be another strong year for Langford. On behalf of all staff, I look forward to working with Council and our community partners to build a thriving, inclusive, welcoming community. Darren Kiedyk, Chief Administrative Officer CITY OF LANGFORD | 2024 ANNUAL REPORT 6 Page 18 of 341
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Administration The Administration Department includes the office of the CAO and Deputy CAO, and oversees the following functions: community safety and municipal enforcement, human resources, legislative services, contracts and agreements, police services, land acquisitions and dispositions, oversight of significant City initiatives, and other administrative functions. ADMINISTRATION DEPARTMENT Overview The Administration Department provides a range of services that requires innovative partnerships, and collaboration with key partners to support City initiatives and provide accessible and transparent services to the community. The department is responsible for strategic land acquisitions, contract negotiations, and internal functions such as human resources, legislative and protective services as well as RCMP support services. Highlights of 2024 Implementation of Council’s Strategic Plan (ongoing) The Corporate Services Department supported Council in the creation of the City’s first Strategic Plan, which Council approved on November 20, 2023. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5g: Maintain the City’s Long-standing Corporate Efficiencies Maintain the City’s Long-standing Corporate Efficiencies (ongoing) The City has a reputation for operating lean with respect to staff resources, making timely decisions, and minimizing bureaucracy. This approach streamlines approvals, empowers staff, and keeps costs down. While many elements of the City’s first Strategic Plan may require additional processes for successful implementation, the City will work only to add these processes when appropriate. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5g: Maintain the City’s Long-standing Corporate Efficiencies
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Strategic Land Acquisitions In 2024, the City negotiated two significant land acquisitions for the community. The first was purchasing the Westhills Aquatic Centre building and associated parking spaces. The second was working with local residents Ralph Stoerzer and Laura Kiehl to secure six acres of land (Woodlands Park) in the downtown core which will be restored to open green space and protected for residents in perpetuity. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1l: Continue to Make Strategic Land and Facility Acquisitions STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE Creation of 49 Childcare Spaces & Development of New Arts Centre The City secured just over $6 million in funding for 49 new childcare spaces from the ChildCareBC New Spaces Fund. The new two-storey building will feature a licensed child care centre on the ground floor, and a new arts centre on the second floor (including a pottery studio) which will replace the existing Arts Centre at 2805 Carlow Road. During this relocation, the Centre will close for less than six months, and is expected to reopen at its new location by Spring 2027. Construction is expected to begin in October 2025. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE STRATEGIC PLAN ALIGNMENT COLLABORATIVE ADVOCACY: Childcare Spaces Creation of Affordable Housing A new six-storey mixed-use building at 2805 Carlow Road was approved in 2024 that will provide 40 units of affordable rental housing in partnership with M’akola Housing Society (MHS), funded by BC Housing’s Building BC Indigenous Housing Fund. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6c: Continue to Take Action Towards Reconciliation STRATEGIC PLAN ALIGNMENT COLLABORATIVE ADVOCACY: Social and Non-Market Housing LOOKING FORWARD 2025 Objectives and Measures Continue to Take Action Towards Reconciliation (ongoing) The City is actively implementing Indigenous cultural awareness training for Council members and staff. Collaboration with Indigenous partners continues, and efforts to celebrate and promote Indigenous culture are ongoing through events such as the Change Makers Gathering Festival and the support of Indigenous artists via the City’s street banner program. Council and staff are working with the Indigenous Perspectives Society to develop a reconciliation action plan for the City. This plan includes deliberate and meaningful actions based on truth and reconciliation, aimed at fostering relationships, enacting systemic changes, and promoting equity for local First Nations and Urban Indigenous community members. These initiatives will commence in 2025 and will continue indefinitely. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6c: Continue to Take Action Towards Reconciliation CITY OF LANGFORD | 2024 ANNUAL REPORT 8 Page 20 of 341
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Exploring Strategic Partnerships to Attract Doctors The City has been working closely with the South Island Primary Care Society to recruit doctors to Langford. Staff have found a suitable commercial location for a new clinic, and is advocating to the Province for funding to cover the tenant improvement costs. A formal request for funding has been sent to the Province. The Society has 10 doctors ready to practice in Langford, with a location ready to operate from. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE STRATEGIC PLAN ALIGNMENT COLLABORATIVE ADVOCACY: Access to Health Care Facilities and Social Services Support the Expansion of the RCMP Facility (ongoing) The West Shore RCMP serves the rapidly growing communities of Langford, Colwood, View Royal, Metchosin, Highlands, Songhees First Nation, and Esquimalt First Nation. To ensure the police force can continue to serve this growing population, the municipalities are exploring options to expand the West Shore RCMP detachment. The project is using an Integrated Project Delivery (IPD) model. This approach brings together architects, builders, engineers, the RCMP and municipal representatives in a collaborative process to ensure the best outcomes. The focus is on shared goals, transparent decision-making, and efficient use of funds. For more information visit: Langford.ca/RCMP Timeline: • Pre-Validation Phase (Complete): Initial steps included securing overflow detachment space, determining the project budget, and selecting project partners like architects and contractors. • Validation Phase (January–August 2025): This phase will refine the project scope, budget, and design through collaborative workshops and determine whether the project will proceed. • Detailed Design (2025–2026): Finalizing the building design with input from all partners. • Construction (2025–2028): Demolition of portions of the detachment, site preparation, and construction of an expanded detachment. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE STRATEGIC PLAN ALIGNMENT COLLABORATIVE ADVOCACY: Public Safety and Compassion for all Residents CITY OF LANGFORD | 2024 ANNUAL REPORT 9 Page 21 of 341
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Restoration of Woodlands Park Thanks to the vision of longtime residents Ralph Stoerzer and Laura Kiehl, over six-acres in the heart of the city will soon become a passive urban park for the residents of Langford. Already featuring towering trees, winding pathways, and beautiful botanical gardens, park transformation will begin in 2030, and will include additional trails and gardens, open green spaces, decorative fountains, landscaped ponds, picnic areas, and playgrounds. Inspired by the world’s greatest urban gardens, Woodlands Park will enrich Langford’s downtown core, provide an urban refuge, and create a barrier free legacy for generations to enjoy. Restoration of the Park will begin in 2025 with the removal of several mobile homes and remediation if required. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1l: Continue to Make Strategic Land and Facility Acquisitions STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE Ongoing Support of the Downtown Post Secondary Campus (ongoing) The Administration Department worked collaboratively with Royal Roads University on various aspects of the downtown post secondary campus, opening this September. STRATEGIC PLAN ALIGNMENT 3. ECONOMIC DEVELOPMENT 3b: Actively Support the Evolution of the Downtown Post Development Secondary Campus Continue to be at the Table for Strategic Regional Discussions and Decisions (ongoing) As the third largest municipality in the Region and as the economic centre of the West Shore, the City will take a leadership role in regional discussions and decision-making (RCMP Detachment expansion, CRD regional transportation planning). STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5g: Maintain the City’s Long-standing Corporate Efficiencies Support the Efforts of Community Organizations to Expand Services to Youth, Seniors, and Other Underrepresented and Marginalized Groups (ongoing) Community organizations play a critical role in the health and vibrancy of the community. Wherever possible, the City will take an active approach to collaboration and partnership to achieve shared community objectives. A few examples include, working closely with The Village Initiative, The Foundry, and the Inter-Cultural Association of Greater Victoria. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6d: Support the efforts of Community Organizations to Expand Services to Youth, Seniors, and Other Underrepresented and Marginalized Groups CITY OF LANGFORD | 2024 ANNUAL REPORT 10 Page 22 of 341
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Explore Increased Access to Recreation Infrastructure and Services (ongoing) As the City grows, so does the City’s need to grow recreational offerings. The Administrative Department supports the Parks Department in the development and eventual implementation of the Parks and Trails Master Plan, and through strategic land acquisitions and partnerships. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6b: Develop a Parks, Recreation, and Trails Master Plan Explore Current Library Capacity and Community Needs (on-going) Currently, the City provides library services for the residents through membership in the Greater Victoria Public Library (GVPL), through the Juan de Fuca Branch (at West Shore Parks and Recreation), the Goudy Branch (on Goldstream Avenue) and the Heritage Branch (in Westhills). The City has not expanded the number or capacity of libraries since 2016, despite the significant growth in population. With this in mind, the City will continue to liaise with the GVPL to review capacity, and community needs and to potentially identify opportunities to expand library capacity within Langford. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1l: Continue to Make Strategic Land and Facility Acquisitions STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE Pursue Programs and Partnerships for Affordable Housing (on-going) The City supports affordable housing through its Affordable Housing Program, the Attainable Housing Program, grants to the not-for-profit sector, permissive tax exemptions, and activation of City owned land. It supports affordable housing through the strategic development and application of land use (partnering with The M’akola Housing Society as one example). The Department will continue to support the Planning Department in aggressively pursuing these initiatives to help address the housing affordability crisis that so many residents are facing. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1m: Pursue Programs and Partnerships for Affordable Housing STRATEGIC PLAN ALIGNMENT COLLABORATIVE ADVOCACY: Social and Non-Market Housing CITY OF LANGFORD | 2024 ANNUAL REPORT 11 Page 23 of 341
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HUMAN RESOURCES Human Resources is responsible for the management of the City employee life cycle by supporting the recruitment and hiring, training and development, health and safety, and performance management of all City staff members through the development and management of employee policies and procedure guidelines, collective bargaining, and compensation and benefits. Their role also includes strategic human resources initiatives like diversity, equity, and inclusion training, leadership development, and succession planning programs. Overview In 2024, the City continued investing in staffing to meet the growing population and service demands. This included hiring nine firefighters and municipal staff to support the recruitment of five new RCMP members. To align with council priorities, the City also maintained key operational positions, including a Technical Field Arborist and Climate Action Planner through grant funding. Highlights of 2024 The City’s HR Department has continued to make progress in reviewing and updating employee policies and procedures over the last few years. The most significant updates in 2024 included: The completion and implementation of an Organizational Review in collaboration with a third-party consultant. The implementation of three new health and safety programs (occupational health and safety, violence prevention, and working alone). Collective Bargaining with the IAFF Local 2848 (the City of Langford’s Fire Rescue employees). The initiation of a full-scale Occupational Health and Safety Program review. CITY OF LANGFORD | 2024 ANNUAL REPORT 12 Page 24 of 341
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LOOKING FORWARD 2025 Objectives and Measures 2025 will continue with much of the work initiated in 2024. The Human Resources Department continues working on multiple initiatives related to the City’s Occupational Health and Safety Program and is dedicated to continuous learning for all staff on developing Indigenous cultural awareness, and diversity, equity, and inclusion. The department will continue efforts to review and update internal employment-related policies to maintain corporate efficiencies through continued organizational growth. Operationally, 2025 will be filled with many strategic projects and programs that align with the Council Strategic Plan, including: Complete IAFF Collective Bargaining The Langford Fire Department is represented by the International Association of Fire Fighters Union. In 2025, the Human Resources Department will continue work to support the successful negotiation of a new agreement that meets the needs of both parties. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5g: Maintain the City’s Long-standing Corporate Efficiencies Implement Training In 2025, the department will prepare training opportunities for the organization to better serve and understand the diverse needs of Langford residents. This training will enable all City representatives, be it elected officials, committee members, City staff, contractors, and other volunteers, to better understand, respect and celebrate what makes us each unique, and help to ensure all residents are treated equally. Training opportunities will be coordinated by the department and will be focused on: • Diversity, Equity, and Inclusion • Accessibility • Workplace Mental Health • Leadership Development STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5e: Develop an Equity, Diversity, and Inclusion Strategy Review Employee Onboarding and Accessibility Programs In 2025, the City will focus on enhancing the New Employee Onboarding program, emphasizing Health and Safety training to support early career success and consider accessibility initiatives, including recruitment accommodations and a formal Accommodation Policy. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6g: Develop and Implement an Accessibility Plan CITY OF LANGFORD | 2024 ANNUAL REPORT 13 Page 25 of 341
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LEGISLATIVE SERVICES The Legislative Services Department is responsible for facilitating, identifying, and managing the City’s records, both on paper and digitally. This department provides legislative and clerical support to Council and is responsible for preparing contracts, agreements, agendas, and minutes on behalf of the City. Legislative Services also responds to Freedom of Information Requests and property records requests. Overview In 2024, the Legislative Services Department continued to provide support and guidance to staff and Council. The department facilitated procedural training for Council’s two advisory committees. Accessibility has been a focus for the City in 2024. In accordance with Strategic Plan objective 6G: “Develop and Implement an Accessibility Plan,” the City continued participation in the joint Capital West Accessibility Advisory Committee and worked together with the neighbouring municipalities in conducting public engagement opportunities to better understand accessibility needs in our communities. This engagement helped inform the City’s Accessibility Plan. Highlights of 2024 Bylaw Review Staff are reviewing the City’s bylaws and policies to ensure completeness and recommend amendments to ensure ongoing relevance. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5d: Improve Access to City Information Records Digitization Staff are continuing to retrieve boxes of paper records from offsite storage and scan them to reduce storage costs and to make it easier and faster to provide older information to citizens on request. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5d: Improve Access to City Information 5g: Maintain the City’s Long-Standing Corporate Efficiencies Contracts and Agreements Staff manage all City contracts and agreements. This includes monitoring expiry dates and ensuring terms are met. Staff also draft new agreements and manage the outsourcing of such agreements. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5d: Improve Access to City Information Create an Accessibility Plan Legislative Services staff worked with the Capital West Accessibility Advisory Committee to shift from a staff-based committee to a community based committee with an appointed citizen representative from each member community. The committee will work to address action items identified in the Accessibility Plan. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6g: Develop and Implement an Accessibility Plan CITY OF LANGFORD | 2024 ANNUAL REPORT 14 Page 26 of 341
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2024 Legislative Services Department Statistics 2022 2023 2024 Council Meetings Regular Council 16 20 19 Special Council 5 14 17 Committee Meetings Committee of the Whole 0 9 5 Community Advisory Committee
5 7 Sustainable Development Advisory Committee
7 8 Board of Variance 1 1 0 Capital West Accessibility Advisory Committee
1 4 Other Committees 23 0 0 Contacts and Agreements New Contracts and Agreements Created 242 194 246 Total Contracts and Agreements Completed 166 165 204 Total Contracts and Agreements Cancelled 9 9 8 Bylaws OCP Amendments 3 2 1 Zoning Amendments 55 16 21 Finance 16 7 5 Regulatory 9 5 2 Road Closure 6 3 1 Other 18 12 18 New Bylaws 107 45 48 2024 Results Pages Scanned 156,789 = 41.3% increase Property Records Requests 740 = 38.6% increase LOOKING FORWARD 2025 Objectives and Measures Deliver Training to Staff Legislative Services continues to facilitate training sessions with each department to provide an overview of the City’s Records Management Policies as well as best practices to maintain effective record keeping. Staff also provide training on the requirements of the Freedom of Information and Protection of Privacy Act, and other relevant legislation in order to assist the City in processing and responding to Freedom of Information requests. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5d: Improve Access to City Information Review Existing Policies and Bylaws Legislative Services staff continue to liaise with departments to update or rescind internal policies and Council policies as needed. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE Contracts and Agreements Staff continue to manage the lifecycle of the City’s contracts and agreements STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE FOI Requests 125 = 2.5% increase CITY OF LANGFORD | 2024 ANNUAL REPORT 15 Page 27 of 341
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Overview Community Patrol Officers undertook a varied range of duties in 2024, including responses to complaints regarding violations of City regulatory bylaws, such as noise, parking, land use, buildings, soil (movements), watercourse protection, and burning regulations. In conjunction with the West Shore RCMP, Bylaw staff also worked to manage matters associated with those experiencing homelessness, mental health and addictions. In 2024, Officers noted a decrease in the number of unhoused individuals sheltering in Langford parks and public spaces over the previous year. Reliable enforcement of the sheltering components of the Parks Regulation Bylaw has contributed to the decrease. Bylaw Officers continue to engage with unhoused individuals and dedicate time to provide wellness checks and assistance. Bylaw Officers make referrals to, and work with, provincial ministries to find alternative accommodation wherever possible. It is important to note that housing needs remains a regional and provincial issue, which is not unique to Langford. Bylaw Enforcement Community Safety and Municipal Enforcement The Community Safety and Municipal Enforcement (Bylaw Enforcement) Department acts to ensure community standards are upheld by enforcing Council’s regulatory bylaws and providing public education concerning those regulatory bylaws. Community Safety Officers monitor community public spaces by foot, bicycle, and vehicle patrols while actively engaging with members of the public, answering questions and providing important community information. The department works closely with many agencies to provide the highest service levels to ensure a safe and enjoyable environment for all. 589 NUMBER OF PARKING TICKETS ISSUED 1,703 NUMBER OF PARKING WARNINGS ISSUED 1,806 NUMBER OF ENFORCEMENT FILES OPENED 365 DAILY UNHOUSED EARLY MORNING WELLNESS CHECKS COMPLETED 480 NUMBER OF COMMUNITY SAFETY PATROLS CITY OF LANGFORD | 2024 ANNUAL REPORT 16 Page 28 of 341
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Highlights of 2024 Legal Matters Often, projects the Bylaw team leads are directly tied to enforcement action through Provincial, Small Claims (unpaid ticket recovery) or the Supreme Court. As an annual average, Bylaw Officers achieve a success rate of approximately 95% in reaching voluntary compliance with respect to enforcement actions, but on occasion there becomes a need to employ the court system to reach a resolution. These files involve in-depth evidence gathering, robust file documentation, and consultation with legal counsel, City Administration, and Council. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE Education and Enforcement The department continues to realize the benefits delivered by the Province’s Local Government Bylaw Notice Enforcement Act which provides Bylaw Officers with an administrative form of ticketing rather than the reliance on the Municipal Ticketing System which is Provincially court based. Tickets issued under the Bylaw Notice Authorization Bylaw provide financial incentive (reduction) opportunities to the public for early resolution, further encouraging compliance. In some cases, Bylaw Officers will continue to appear before Judicial Justices of the Peace in Provincial Court to prosecute the disputes of Langford’s municipal tickets and for the collection of unpaid fines. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE Traffic and Parking As is the case with most cities, public street parking continues to present community concerns that require the regular attention of Bylaw Enforcement Officers. This department continues diligently responding to resident complaints over parking violations. As reported in previous years, the Bylaw Department recognizes the value of Langford’s cycling network to the community, and with that, the team continues intervention and enforcement efforts to ensure these lanes remain free of parked vehicles and continue to function as an accessible and safe part of City transportation infrastructure. Completion of a 2025 Parking Review Study of the downtown core will assist staff with further strategic planning of enforcement practices and responses. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1j: Review the Downtown Public Parking Needs and Related Policies STRATEGIC PLAN ALIGNMENT 4. TRANSPORTATION Parks and Trail Patrols An annual occurrence since 2005, the Bylaw Department conducted regular bike and foot patrols of City parks, beaches, and trails through the summer months of 2024. These outdoor amenities continue to see greater pedestrian volumes as many people use City trails for recreational activities. Many park and trail users have thanked members of the Bylaw team for being present with watchful eyes, offering educational tips, and enforcement intervention where needed. In some cases, members of the public have reported instances of people sheltering in locations which were inappropriate, unsafe, or viewed as unacceptable. In such situations, Officers have attended sites to meet with those found to be sheltering and have helped them find alternate and safer accommodation. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6k – Explore Public Safety Options to Address Emerging Issues Around Unsheltered Populations. STRATEGIC PLAN ALIGNMENT COLLABORATIVE ADVOCACY: Public Safety and Compassion for all Residents CITY OF LANGFORD | 2024 ANNUAL REPORT 17 Page 29 of 341
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LOOKING FORWARD 2025 Objectives and Measures Managing Construction Impact With increased development in Langford, collaboration between the Bylaw Enforcement Department, Engineering, and the Building Department is advancing the development of policies and procedures around mitigating the effects of construction activity on neighbourhoods. The delivery of this mitigation will rely in part on the development of regulatory bylaws designed to control construction related nuisances. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1f: Develop a Construction Impact Management Strategy and ‘Good Neighbour’ Policy Community Safety To maintain existing civic standards, Bylaw Officers will continue to offer high levels of service to residents by responding to incoming complaints, mediating where necessary, proactively dealing with observed safety issues, and continuing to backstop the good work being done by our emergency services partners such as Langford Fire Rescue and West Shore RCMP. Through 2025, the Bylaw Department will ensure public safety by upholding community standards and bylaws. Bylaw Officers will educate and intervene as needed, assisting the public in resolving disputes, ensuring compliance with Traffic, Building, and Fire Regulation Bylaws, enforcing Noise Regulations and other bylaws, and helping the unhoused find appropriate services. With a tailored software system and the provincially backed Bylaw Offence Notice system, the department has improved parking management efficiency. Ongoing enforcement through 2025 will require less officer time compared to the previous Municipal Ticket Information System. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5g: Maintain the City’s Long-standing Corporate Efficiencies STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6k – Explore Public Safety Options to Address Emerging Issues Around Unsheltered Populations. STRATEGIC PLAN ALIGNMENT COLLABORATIVE ADVOCACY: Public Safety and Compassion for all Residents BIKE PATROL OFFICERS 2 CITY OF LANGFORD | 2024 ANNUAL REPORT 18 Page 30 of 341
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Building Services The Building Services Department is responsible for ensuring compliance with the current British Columbia Building Code and other building regulations, including the City of Langford’s Building Bylaw. Responsibilities include conducting on-site inspections of new construction, commercial tenant improvements, residential renovations, reviewing building permit submissions, and business license applications for compliance with the Building Bylaw’s safety requirements. The City regulates construction for health, safety, and the protection of persons and property. A building permit is required prior to the commencement of any construction or renovation project within the City. The Building Bylaw calls for inspections throughout the building process to ensure substantial compliance with the BC Building Code, and construction needs to comply with zoning provisions. Overview Through inspections, the Building Services Department continues to assist in ensuring that new building projects align with the BC Building Code, the BC Plumbing Code, City Bylaws, and the Official Community Plan. In March 2024, the Province adopted the 2024 edition of the BC Building Code and the BC Plumbing Code, including new cooling requirements and radon mitigation measures. Building Services Department staff participated in training related to these changes and began providing guidance to the development community. In 2024, the department saw an increase in multi-family projects, including rentals and condos.
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Ongoing Objectives and Measures Efficient Processes In an effort to assist with City-efforts to mitigate the housing crisis, the Building Services Department continues to issue permits in a timely and efficient manner. The department continues to utilize the electronic permit submission system to reduce the need for costly paper submissions, and to increase efficiency. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5g: Maintain the City’s Long-standing Corporate Efficiencies Ensuring Building Code Compliance Through inspections, the Building Services Department continues to ensure new developments conform with applicable regulations, local bylaws, and the BC Building and Plumbing Codes. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5g: Maintain the City’s Long-standing Corporate Efficiencies Ongoing Professional Development Building Services Department Officials and staff continued to receive training to ensure they are informed and up to date on changes to the BC Building and Plumbing Codes, building trends, and safety requirements. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5g: Maintain the City’s Long-standing Corporate Efficiencies Key Partner Relations The Building Services Department continued to build strong relationships with key partners involved in the construction process. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5g: Maintain the City’s Long-standing Corporate Efficiencies
OF PERMITS ISSUED IN 2024
PERMITS 620 ADDITIONS & ALTERATIONS 51 TENANT IMPROVEMENTS 70 PLUMBING 310 COMMERICAL/ INDUSTRIAL 19 LOOKING FORWARD 2025 Objectives and Measures Ensuring Compliance The Building Department remains committed to ensuring safe, sustainable, and energy-efficient development across Langford. In 2025, we will continue to support growth while upholding high standards in building safety and compliance. Looking ahead, we are prioritizing ongoing training and collaboration with the Province to stay current with evolving Building Code and Step Code requirements. This proactive approach ensures our team is equipped to navigate the increasing complexity of the code and deliver the highest level of service to our community. CITY OF LANGFORD | 2024 ANNUAL REPORT 20 Page 32 of 341
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Communications & Economic Development The Communications and Economic Development Department oversees the City’s economic development, tourism, external communications, public engagement, arts and culture, and events-related needs. The department provides support to local businesses and those looking to open a business in Langford, oversees the business license program, establishes and manages the City’s tourism strategy, manages all media communications, manages City social media accounts, plans and organizes public engagement opportunities, plans and manages City led community events, and provides support to all external community events. Overview — Tourism The department continued to establish the City of Langford as a popular visitor destination through innovative marketing campaigns and strategic marketing partnerships. Tourism is proven to drive economic growth and job creation, which supports the City’s goal of creating and maintaining an economically diverse, vibrant, and resilient business community. All tourism initiatives are 100% funded through the hotel tax bylaw, which is collected by hotel operators, submitted to the Province, and remitted to the City of Langford. Council has identified the importance of supporting the tourism economy as a strategic objective in the City’s first Strategic Plan. Tourism Highlights of 2024 To enhance collaboration and information sharing with tourism partners, quarterly meetings are held with hotel General Managers to discuss marketing campaigns and review occupancy reports and trends. The City designed and launched off season destination marketing campaigns aimed at supporting and growing the visitor economy in the off-peak seasons. Langford actively supports various community and sports events, such as Change Makers, Brewery and the Beast, FanCon, Pacific FC, Rugby Canada, and the West Shore Rebels, further enriching its local culture and tourism appeal. Attended the TEAMS trade show in Anaheim to further promote Langford as a destination for major sports events. CITY OF LANGFORD | 2024 ANNUAL REPORT 21 Page 33 of 341
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Attended the Vancouver Outdoor Show to promote Langford as a destination for leisure travel. Worked with 4VI and the Spinal Cord Injury Association of Canada to create Accessible Travel Guides for Langford (launching summer 2025). STRATEGIC PLAN ALIGNMENT 3. ECONOMIC DEVELOPMENT 3d: Implement the Five-year Tourism Strategy. Visitor Services Highlights of 2024 In 2024, the City continued to offer visitor services, meeting visitors throughout the community by way of a mobile visitor information centre van. The van was deployed Thursday through Sunday in July and August at key activation sites, including Goldstream Provincial Park, Hatley Castle, Malahat Skywalk, Goldstream Farmers Market, The Langford Station, Fort Rodd Hill, Jordie Lunn Bike Park, Starlight Stadium, and various events in Langford. Services provided include hotel, activity, and dining reservations, as well as directions and suggestions for day trips. The City designed and distributed over 15,000 copies of the official Langford Visitors Guide. The Guide is distributed to Visitor Information Centres across the province, on-board BC Ferries, and at the Victoria International Airport. STRATEGIC PLAN ALIGNMENT 3. ECONOMIC DEVELOPMENT 3d: Implement the Five-year Tourism Strategy. Overview – Events The City continues to take a leadership role in supporting long-standing annual Langford events while attracting new events, especially in arts and culture. Events provide value to the community by offering opportunities for participation, skills development, volunteering, and social connection. In addition to taxation, funding for events is supported through the hotel tax program, paid by visitors staying in Langford hotels. Events Highlights of 2024 2024 saw many new and returning events to Langford. Fridays at The Station resumed at The Langford Station Cultural District, celebrating local musicians, artisans, local retailers, as well as local craft beer and tasty bites from food trucks. The Goldstream Farmers Market, Music in the Park, and the Winter Light-Up were held at Veterans Memorial Park. The Beer, Bacon, and Bourbon Festival, the Langford Beer Festival, and Brewery and the Beast all took place at Starlight Stadium, providing event attendees with unique experiences around local food and beverages. Canada Day celebrations occurred again at Starlight Stadium, featuring free family-friendly activities, live music, a hot wing eating competition and a pancake breakfast. To wrap up the end of August, the annual Show and Shine, marked its 12th year held along Goldstream and Station Avenues. CITY OF LANGFORD | 2024 ANNUAL REPORT 22 Page 34 of 341
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New events for 2024 included Langford Rocks, Pride Parade, FanCon, along with multiple themed artisan markets held at The Langford Station. Residents are encouraged to visit Langford.ca/ Events to learn more about the numerous events held annually in Langford. Community Events Friday Nights at the Station Artisan Markets Treat Street Langford Beer Festival Canada Day Celebration Santa Parade Show & Shine New NHL Street Hockey FanCon PRIDE Parade Movie on the Hill Langford Rocks
Community Events Snapshot Overview — Economic Development Council has identified economic development as a priority in the Five-Year Tourism Strategic Plan and is committed to the development of the City’s first Economic Development Strategy with a targeted completion date of Q1 2026. Objectives of this strategic priority include supporting the downtown post-secondary campus (opening in 2025), exploring ways to attract technology companies, tourism, supporting the film industry, and creating the City’s first Arts and Culture Strategy, with a targeted completion date of Q1 2026. STRATEGIC PLAN ALIGNMENT 3. ECONOMIC DEVELOPMENT 3d: Implement the Five-year Tourism Strategy. 470 BUSINESS LICENSES ISSUED BC BUSINESS MAGAZINE RANKED #3 MOST RESILIENT CITY Seasonal Highlights Family Day Weekend – Variety show, games, street hockey, free rec access WinterFest – Lego exhibit, movie screening, light displays Key Locations Starlight Stadium The Langford Station Goldstream Avenue CITY OF LANGFORD | 2024 ANNUAL REPORT 23 Page 35 of 341
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Economic Development Highlights of 2024 In 2024, the City continued to support local businesses from a retention and expansion perspective, while supporting new businesses looking to expand or relocate to Langford. The Langford economy remains strong and continues to show incredible resilience during uncertain economic times and on-going pressures around inflation. As an additional support for businesses, the City manages a job bank (Langford.ca/Jobs), a free tool for all Langford-based businesses. Underscoring the accomplishments of this work, and building on many recent awards, the city was ranked the #3 city in British Columbia for Economic Resiliency by BC Business Magazine based on 2023 statistics up from #8 in 2022. The ranking was calculated by reviewing municipalities in B.C. with at least 10,000 residents and assessed using criteria such as population growth, job creation, and real estate activity. The ranking also evaluated data on economic diversity, household financial vulnerability, and residents’ sense of belonging before assigning a score to each city. One of the City’s key economic development initiatives is advancing the film industry by attracting a purpose-built film studio, which would play a crucial role in supporting the local economy. This effort aims to strengthen Langford’s position as an economic hub, enhance destination development strategies, and benefit the local tourism industry by increasing hotel occupancy, restaurant patronage, and retail sales. Additionally, a studio would create well-paid jobs, and sector-specific educational opportunities for local youth seeking to explore a career in the film industry without having to leave Langford. The city has a reputation as being film friendly and continues to attract filming to the community including TV series such as Maid, movie of the week (QB and Me, filmed at Starlight Stadium), and commercials. This work is done through the Economic Development Department with staff working closely with the Film Commission, location scouts, and producers. Overview — Communications The department continues to support the work of all City departments by assisting with disseminating information to residents, businesses, and City partners. This work is accomplished through a series of communications tools, including media releases, the City website, social media, digital signs, and the creation and distribution of various communications materials. Expanding opportunities for public engagement and improving access to City information is a Council objective as part of Council’s Strategic Plan under the strategic priority of good governance.
"We greatly enjoyed working with the City of Langford and Starlight Stadium during our filming. Langford offers so many exciting locations and filming opportunities and Starlight Stadium was no exception! We had a great experience filming there and the location added huge production value to our show. Big thanks to all the staff that helped us throughout and made sure all our needs as a production were met!” SIDELINED – THE QB AND ME (MOVIE) CITY OF LANGFORD | 2024 ANNUAL REPORT 24 Page 36 of 341
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Communications & Public Engagement Communications Highlights of 2024 In 2024, the City launched several public engagement surveys on the Let’s Chat Langford public engagement platform including the Official Community Plan Refresh — Phase One and Two, of the Urban Forest Management Plan, Community Wildfire Resiliency Plan, Construction Impact Management Strategy, Active Transportation Project Latoria Road Phase One, Langford Attainable Home Ownership Program Survey, and the Capital West Accessibility Advisory Survey. The platform also hosted updates for the YMCA/YWCA Langford Aquatic Centre building purchase and includes a City Fact Check page. The “Let’s Chat Langford” platform provides residents with meaningful opportunities to learn about new projects and have their say in the process. The City continued to encourage residents to visit the online engagement platform to sign up for updates and to be notified about new projects, and public engagement opportunities both online and in person. Public Engagement Last year, the City launched its first formal community engagement initiative — “Let’s Plan Langford. Together.” The objective of the initiative was to connect and unite the community around the formation of a series of City plans, and most importantly to gather community input on various projects. In 2024, the City engaged residents through eight projects, and planned and facilitated 19 public engagement opportunities including online surveys, public meetings, an open house, and two Community Fun Day events held at Ruth King and Happy Valley Elementary Schools. These initiatives aim to enhance transparency, foster a sense of community, and get wider community involvement in City master planning projects. 3,841 FACEBOOK FOLLOWERS *as of December 2024 9,895 INSTAGRAM FOLLOWERS 1677 REGISTERED USERS Social Media The City continued to boost its public engagement effort by leveraging its Facebook, Instagram, and LinkedIn accounts. These platforms provide residents with additional ways to stay informed about community events, parks initiatives, public engagement opportunities, and much more. CITY OF LANGFORD | 2024 ANNUAL REPORT 25 Page 37 of 341
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LOOKING FORWARD 2025 Objectives and Measures Develop an Economic Development Plan An Economic Development Plan will support existing businesses, attract needed talent, and support attracting new investment into the community. In early 2025 the contract was awarded to a local BC consultant with many years of experience working in grassroots community economic development. In the coming months, the City will work with key parties, the business community, and residents to create a plan that will support the Langford business community for many years into the future. Residents are encouraged to visit LetsChatLangford.ca/EcDev to learn more and sign up for project updates. STRATEGIC PLAN ALIGNMENT 3. ECONOMIC DEVELOPMENT 3a: Develop an Economic Development Strategy 3b: Actively Support the Evolution of the Downtown Post Secondary Campus 3c: Explore Ways to Incentivize and Attract Technology Companies. 2024 OBJECTIVES AND MEASURES OBJECTIVE — COMPLETED! Establishment of Public Engagement Platform
• Successfully launched the Let’s Chat Langford platform
• Launched a public communication campaign to create awareness of the platform
• Launched three projects for public input OBJECTIVE — COMPLETED AND ONGOING! Attract New Events to Langford to Support Arts & Culture
• Attracted two new events to Starlight Stadium
• Attracted three new market series to The Langford Station
• Expanded annual Winter Fest event activities OBJECTIVE — COMPLETED AND ONGOING! Create Awareness of Film Studio Project
• Visited multiple studios in LA with the Film Commissioner to create awareness of the studio project
• Worked in collaboration with Creative BC to set up sales calls OBJECTIVE — COMPLETED! Launch Off-season Tourism Marketing Campaign
• Launched Places Unknown campaign to draw visitors to local hotels in the off- season
• Launched the Spirit Loop campaign with grant funding from Destination BC
• Attended the CME trade show to attract meetings and conferences to Langford CITY OF LANGFORD | 2024 ANNUAL REPORT 26 Page 38 of 341
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Develop an Arts and Culture Strategy An Arts And Culture Strategic Plan will set the path forward for Langford to become a destination for the arts and will showcase and celebrate the diverse cultures in Langford. It will also clarify the arts and culture space needs of Langford residents, with a focus on inclusivity and accessibility. In early 2025 the contract was awarded to a local Vancouver Island consultant with many years of experience working with communities to build inclusive, and meaningful arts and culture strategies. In the coming months, the City will work with key parties and the community to create an Arts and Culture Strategy that will ensure all residents feel seen and represented in the City’s first ever Arts and Culture Strategy. Residents are encouraged to visit LetsChatLangford.ca/Arts to learn more, participate, and sign up for project updates. STRATEGIC PLAN ALIGNMENT 3. ECONOMIC DEVELOPMENT 3f: Develop an Arts and Culture Master Plan Collaborate with Royal Roads University on the West Shore Innovation and Start-Up Hub The Innovation Hub is designed to serve as a public space for the West Shore Campus students, local youth, businesses, and residents to come together for community learning and public benefit. The focus will be on strategies to enhance and promote civic innovation, youth engagement, and entrepreneurship within the region. While the final business plan is being developed, Hub activities will include pitch nights, capacity building workshops, a makers space, innovation workshops, and networking events where local businesses will be connected with start-ups or entrepreneurs looking for advice on starting a new business. STRATEGIC PLAN ALIGNMENT 3. ECONOMIC DEVELOPMENT 3b | Actively Support The Evolution Of The Downtown Post Secondary Campus Continue to Implement the Five-Year Tourism Strategy The Five-Year Tourism Strategy aims to enhance and sustain Langford’s visitor economy, bolster destination awareness and development, and generate additional revenue for Langford businesses. STRATEGIC PLAN ALIGNMENT 3. ECONOMIC DEVELOPMENT 3d: Implement the Five-Year Tourism Strategy Continue to Support the Film Industry The film economy is critical to supporting the local economy as noted in the five-year tourism strategy. The City is working with the Film Commission and developers to attract a Studio which will further support Langford’s position as an economic hub, support destination development strategies, provide well-paid jobs and sector specific educational opportunities for youth. STRATEGIC PLAN ALIGNMENT 3. ECONOMIC DEVELOPMENT 3e: Continue to Support the Film Industry Continue to Expand Opportunities for Public Engagement and Communication Improved public engagement will better connect the residents with City Hall by promoting inclusivity, collective progress, and active democracy. Council has already implemented the hiring of additional staff and the City has launched its Facebook page and Let’s Chat Langford to support this objective. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5c: Expand Opportunities for Public Engagement CITY OF LANGFORD | 2024 ANNUAL REPORT 27 Page 39 of 341
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Overview In 2024, the Engineering and Public Works Department successfully completed many capital and operational projects aimed at enhancing infrastructure and public safety. The top three sidewalk infill projects were completed on safe routes to school. Several traffic signals were upgraded with new hardware and improved timing, including Leading Pedestrian Intervals (LPIs). Multiple crosswalks and school zones were improved with new paint and signage for consistency, including Rectangular Rapid Flashing Beacons (RRFBs) where warranted. Pavement rehabilitation was completed, street trees were planted, and protected/separated bike lanes were installed. Neighbourhood improvements included community-led initiatives such as meaningful painted crosswalks and environmental protection projects. Engineering & Public Works The Engineering and Public Works Department is responsible for managing and maintaining public infrastructure and ensuring the functionality, safety, and sustainability of public assets. The department works closely with the Ministry of Transportation and Transit, the Capital Regional District, School District #62, BC Transit, ICBC, Victoria Contracting and Municipal Maintenance Corporation, West Shore Environmental Services, and other utility providers. The Engineering Department consists of two distinct teams, construction and public works. The construction team is responsible for all construction activities related to land development and capital projects. The public works team is responsible for road network repairs including sidewalks, bike lanes, and roadways, traffic signals operation, storm drainage, creek and waterway maintenance, street lighting upgrades, hanging baskets, and holiday lighting. CITY OF LANGFORD | 2024 ANNUAL REPORT 28 Page 40 of 341
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Highlights of 2024 Sidewalk Infill Matrix The Sidewalk Infill Matrix is a tool to prioritize, tender, and award construction of sidewalk infill and multi-use path projects annually within the approved budget. In 2024, safe routes to school were prioritized by Council and the top three projects were completed near Spencer Middle School, Ruth King, Savory, and Lakewood Elementary Schools. Goldstream Ave Protected Bike Lanes and Pavement Rehabilitation In conjunction with multiple other projects, for construction efficiency and asset management purposes, Goldstream Avenue from Spencer Road to Jacklin Road was repaved and repainted, including the entire intersection at Jacklin Road. This project also included extending the protected bike lane pilot project and planting Garry Oak trees along Goldstream Avenue. Latoria-Klahanie Traffic Signal and Pedestrian Improvements This intersection signalization project was completed in partnership with ICBC and SD62, including sidewalk and multi-use path extensions on Latoria Road and Klahanie Drive. Flow enhancements to the adjacent Pritchard Creek were completed in partnership with the Bilston Watershed Habitat Protection Association, for safe fish passage during low flows. STRATEGIC PLAN ALIGNMENT 4. TRANSPORTATION 4c: Improve and Expand Active Transportation Infrastructure
STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP
Amy Road at West Shore Parkway Roundabout Improvements This project included realigning the central island and south leg of the roundabout for improved angle-of-entry, and lengthening the left-northbound lane to reduce lane-changing within the roundabout. This project also included installing a new asphalt bike lane with separated boulevard and street trees on West Shore Parkway from Amy Road to Kettle Lake Drive. STRATEGIC PLAN ALIGNMENT 4. TRANSPORTATION 4c: Improve and Expand Active Transportation Infrastructure STRATEGIC PLAN ALIGNMENT 4. TRANSPORTATION 4c: Improve and Expand Active Transportation Infrastructure STRATEGIC PLAN ALIGNMENT 4. TRANSPORTATION 4c: Improve and Expand Active Transportation Infrastructure 8 KM OF ADDITIONAL ROAD INSTALLED FOR A TOTAL OF 430 KM OF ROAD 1477 M OF SIDEWALK INSTALLED 8 KM+ STORMWATER PIPES CLEARED CITY OF LANGFORD | 2024 ANNUAL REPORT 29 Page 41 of 341
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LOOKING FORWARD 2025 Objectives and Measures Reduce Construction Impact As outlined in Council’s Strategic Plan, the City seeks to reduce the impact of construction on the community with a Construction Impact Management strategy and a ‘Good Neighbour’ Policy. This strategy starts with early guidance, education, and proactive enforcement, and will result in several new bylaws/amendments to mitigated construction impacts. The Policy will result in a written commitment from each developer and business at the earliest stage of permitting on how they intend to be a “good neighbour.” It is in everyone’s best interest to accommodate growth, development, and business operations in such a way that is reasonably livable for neighbouring residents. STRATEGIC PLAN ALIGNMENT
- SUSTAINABLE DEVELOPMENT 1f: Develop a Construction Impact Management Strategy and ‘Good Neighbour’ Policy. Develop a Transportation Master Plan and Active Transportation Plan As outlined in Council’s Strategic Plan, the Transportation Master Plan (TMP) will be Langford’s first official guide for long-term planning and development of the City’s transportation network. The Active Transportation Plan (ATP) will be developed alongside the TMP and will focus on providing greater choices for walking, rolling, and cycling around the community. An ATP will help to reduce the growing pressure and congestion on the existing road network. Both plans are to being developed to achieve the mode shift targets and integrated multi-modal objectives set by the Official Community Plan (OCP) Refresh. STRATEGIC PLAN ALIGNMENT 4. TRANSPORTATION 4a: Develop a Transportation Master Plan 4b: Develop an Active Transportation Plan 2024 OBJECTIVES AND MEASURES OBJECTIVE — ONGOING Reduce Construction Impact • Public engagement was completed in 2024 • Construction Impact Management Strategy to be implemented in 2025
• Good Neighbour Policy to be implemented in 2026
OBJECTIVE — ONGOING Update the Stormwater Management Requirements • In-depth review and update of Schedule 5 of Bylaw No. 1000 to be completed in 2025 OBJECTIVE — ONGOING Commence Engineering-related City Master Planning Initiatives • Support the Transportation Master Plan (TMP) Active Transportation Plan (ATP) to be completed in 2025 OBJECTIVE — ONGOING Prioritize Active Transportation Connectivity and Mode Shift
• Sidewalk infill projects completed in 2024:
• Goldstream Avenue (from 973 to 999)
• Treanor Avenue (from 721 to 753)
• Atkins Avenue (from 564 to 594) CITY OF LANGFORD | 2024 ANNUAL REPORT 30 Page 42 of 341
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Prioritize Active Transportation Connectivity and Mode Shift The Engineering Department will work to improve and expand active transportation infrastructure in accordance with Langford’s Sidewalk and Multi Use Path Matrix (until the Active Transportation Plan is adopted). This also includes continued implementation of the Traffic Calming Policy and continuing to apply for grant funding opportunities. STRATEGIC PLAN ALIGNMENT 4. TRANSPORTATION 4c: Improve and Expand Active Transportation Infrastructure 4d: Create Awareness and Opportunities for Transportation Mode Shift Update the Stormwater Management Requirements The Engineering Department will complete an in-depth review and update of the Storm Water Management requirements, including consideration for intensity, duration, and frequency of significant storm events due to climate change. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2d: Update the Stormwater Management Requirements 804 M OF BIKE LANE (INCLUDES PAINTED BIKE LANES, PROTECTED BIKE LANES AND MULTI-USE PATHS) 255+ STORMWATER DEVICES CLEANED AND MAINTAINED REPLACED 10 FAILING AND AGING CULVERTS (THROUGH THE CULVERT REPLACEMENT PROGRAM) WSES COMPLETED SEWER EXTENSIONS ON JENKINS, GLEN LAKE (WEST) AND HULL RD CITY OF LANGFORD | 2024 ANNUAL REPORT 31 Page 43 of 341
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Overview The Finance Department is responsible for managing roughly $35 million in investments, processing bi-weekly payroll for on average 196 employees, sending out approximately 19,750 property tax notices, paying close to 16,700 invoices, managing the year-end process and audit, and preparing and presenting the Five-Year Financial Plan. 2024 Objectives and Measures Ensure all Budgets are Fiscally Sustainable By ensuring strong financial controls, ensuring services are funded from the appropriate sources, building the City’s reserves, applying for a variety of grants, the City works to ensure that its budgets are responsible and fiscally sustainable. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5bi: Ensure all Budgets are Fiscally Sustainable Present a Transparent and User-Friendly Budget Document In 2024, the Finance Department continued improving the Five-Year Financial Plan (budget) document to an updated and user friendly format. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5bii: Ensure all Budget Documents are Transparent and User Friendly Finance The Finance Department is responsible for managing the City’s financial activities. This includes adhering to all the accounting standards and statutory deadlines required of local governments. The department is also responsible for financial planning (budgets), financial reporting, property taxation, accounts payable and receivables, asset management, and payroll. CITY OF LANGFORD | 2024 ANNUAL REPORT 32 Page 44 of 341
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Update Council and Staff Reimbursement for Expenses Policy The City updated the Council and Staff Reimbursement Policy to ensure clarification and transparency and to ensure travel reimbursement amounts remain updated. LOOKING FORWARD 2025 Objectives and Measures Update Purchasing Policy The City will update the Purchasing Policy to ensure best practices are followed. Continually Update Budget Documents to Ensure they are Transparent and User-Friendly The City will continue to build on the work started with the 2024-2028 Financial Plan document to ensure the budget document and process are transparent and user-friendly. This will help ensure the public and taxpayers are engaged through the budget process and that the public knows where their tax dollars are coming from and where they are being spent. PROPERTY TAX NOTICES INVOICES PROCESSED OVER 16,700 OVER 19,750 TOTAL OPERATING BUDGET $71.5M TOTAL VALUE OF CITY TANGIBLE CAPITAL ASSETS $708M TOTAL CAPITAL BUDGET $112M TOTAL PROPERTY TAXES $54M TOTAL NUMBER OF PROPERTIES 18,362 TOTAL 2024 ASSESSED VALUE OF ALL PROPERTIES IN LANGFORD $18,427,825,585 STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5bii: Ensure all Budget Documents are Transparent and User Friendly CITY OF LANGFORD | 2024 ANNUAL REPORT 33 Page 45 of 341
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Information Technology & Geographic Information Systems Overview In 2024, the IT team made significant improvements to office and network infrastructure to ensure continued operations following the flood at City Hall. Enhancements were implemented for the WiFi at The Langford Station, along with major upgrades to core IT infrastructure. The GIS team continued updating the City’s asset inventory, which included the spatial locations of items such as benches, signs, and street lights. The department also prepared fire pre-plans to assist first responders and assigned new addresses for many new developments in Langford. Additionally, a comprehensive review and update of the Jordie Lunn Bike Park signage and mapping was completed. The GIS team upgraded the corporate mapping software and provided essential maps, data, and analysis to support the development and implementation of various master plans as outlined in the Council’s Strategic Plan, including the Official Community Plan (OCP) refresh, the Active Transportation Plan, Transportation Master Plan, and the Parks and Trails Master Plan. Highlights of 2024 Automated Asset Inventory The City utilized third-party software to capture asset inventory through an AI analysis of images taken while driving through the city. This project captured over 10,000 street signs in the city, and processes information about curbs, road markings, bike lanes, and street lights. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE The Information Technology (IT) and Geographic Information System (GIS) Department is composed of two distinct teams. The IT team has a range of responsibilities, including network design and security, maintaining the City’s core business software (for permitting and financial functions) and the provisioning of desktop computers and mobile devices to City staff. The GIS team maintains corporate spatial data, such as addressing and asset data and applications. The IT and GIS teams procure and develop software or mapping applications to meet business needs. CITY OF LANGFORD | 2024 ANNUAL REPORT 34 Page 46 of 341
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Fibre Optic Relocation The City’s private fibre optic communications lines were repaired and re-routed to improve reliability and minimize the chance of a network disruption during road construction. Office Flood Mitigation Relocated affected City computer equipment and provided networking to new temporary office locations. LOOKING FORWARD 2025 Objectives and Measures Support OCP Refresh and other Strategic Plan Development The department will provide necessary maps, data, and analysis to support the development and implementation of various master plans outlined in Council’s Strategic Plan. STRATEGIC PLAN ALIGNMENT
- SUSTAINABLE DEVELOPMENT Support Office Renovation and Expansion Provided additional networking and configuration of new office spaces as required to support increased staffing levels. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE Continued Collection of Assets In addition to continuing the manual collection of City assets acquired through the development process, a quality review of the data collected using a third-party AI capture will be conducted to incorporate this information into City asset inventory. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE Replace Wireless Equipment Existing wireless equipment in the City vehicle fleet is in need of retirement and will be replaced in 2025. This will allow Bylaw Enforcement Officers to access critical data in the field. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 2024 OBJECTIVES AND MEASURES OBJECTIVE — COMPLETED! Update City enterprise asset management and mapping systems. OBJECTIVE — COMPLETED! Updated mobile devices in fire emergency vehicles. OBJECTIVE — COMPLETED! Updated signage/mapping and added three additional kiosks to help the users navigate the trail network at the Jordie Lunn Bike Park. OBJECTIVE — ONGOING! Maintain operations by responding to staff requests for assistance. OBJECTIVE — ONGOING! Utilize new technology to update City asset inventory. OBJECTIVE — ONGOING! Improve reliability and resilience of IT infrastructure. CITY OF LANGFORD | 2024 ANNUAL REPORT 35 Page 47 of 341
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Langford Fire Rescue & Emergency Program Langford Fire Rescue was established in 1947 to provide fire and rescue services for the City. It is a composite department comprised of career and paid-on-call members operating from three fire stations. The department’s operations include fire suppression, fire prevention, first response, auto extrication, water rescue, rope rescue, and high-angle technical rescue. The department also operates the Langford Emergency Program, which plans and trains for emergency mitigation, prevention, response, and recovery. The department also manages the Langford FireSmart program to reduce the risk of urban interface fires in the community. Overview Call volumes continue to trend upward from the previous year. Overall calls increased 8% in 2024, with alarm bells (both commercial and residential), general assist calls, and structure fires contributing to the increases from the previous year. It is significant to note that even with an increase in structure fires in 2024, the dollar losses were down 87%, which can be attributed to the integrated response matrix between the West Shore Fire Departments and sending more resources to the initial report of a fire. CITY OF LANGFORD | 2024 ANNUAL REPORT 36 Page 48 of 341
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Highlights of 2024 Increase Staffing at Station 2 As the City continues to grow, improving the response times, specifically in the south end of Langford, is necessary. In 2023, Council approved the first year of a three- year implementation plan to hire additional firefighters with the purpose of staffing Station 2. In 2024, we were able to staff the station 50% of the time with the hiring of nine firefighters which had an immediate improvement to response time and capacity at incidents. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6i: Provide 24/7 Staffing to Fire Hall 2 Emergency Support Services Upgrades Benefiting from a UBCM grant, the Emergency Program was active in upgrading Emergency Support Services equipment and vehicles to better support important work in the community. Emergency supplies and kits were also purchased for City Hall and the Fire Halls to prepare for large scale emergencies. Additionally, a wildfire exercise was conducted to ensure key staff were ready to manage the City’s response to a local wildfire. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2e: Develop strategies for disaster mitigation due to climate change and build resiliency as a community. Fire Department Master Plan The Fire Department completed a Master Plan in 2023 to provide a comprehensive review of the department, and to efficiently plan for the growth needed over the next 7-10 years to continue serving the community’s needs. The report made 71 recommendations, and in 2024, the department continued to implement these recommendations. The Fire Master Plan was adopted into the City Strategic Plan to ensure it aligns with Council’s priorities. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6h: Implement the Recently Developed Fire Master Plan
Renew the FireSmart Coordinator Grant Langford Fire Rescue was successful in extending the grant from the Union of British Columbia Municipalities (UBCM) to fund a FireSmart Coordinator position until May 2026. This position ensures FireSmart activities are supported, developed, and implemented as per Provincial guidelines to reduce the impact of wildland-urban interface fires and increase community resilience. The FireSmart Coordinator actively coordinated public education events, community clean-up days, home assessments, and other activities throughout the year. The Langford FireSmart Program has received recognition from FireSmart BC for innovation and leadership for developing strategies to mitigate interface fires in our area. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2E: Develop an Overarching Disaster Mitigation Strategy Response Matrix Integration with Other West Shore Fire Departments The cooperation and collaboration between Langford, Colwood, and View Royal Fire Departments and the automatic aid response for confirmed fires has become an example of the benefits of integrating resources to enhance fire response operations in the region. In 2024, staff further integrated the response matrix to a ‘closest truck’ model for most incident types, regardless of jurisdiction, to provide a faster response time and better service to the communities the departments serve. In addition, Esquimalt Fire Rescue joined the response matrix for reported structures which further integrates the region’s fire services during high-risk incidents. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6h: Implement the Recently Developed Fire Master Plan
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Enhancements to Emergency Preparedness The Langford Emergency Program has received two grants in 2025. One is to complete misting stations to help with extreme heat emergencies, and the second is to provide additional training opportunities to Emergency Support Services volunteers. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2e: Develop an Overarching Disaster Mitigation Strategy Complete a Community Wildfire Resiliency Plan The City of Langford is completing a Community Wildfire Resiliency Plan (CWRP) to reduce the risk of a wildfire. This will replace the original plan from 2020, and will incorporate industry best practices and FireSmart principles to prevent and mitigate the impact of an urban interface wildland fire. The CWRP update is grant funded and expected to be complete prior to the Summer 2025 wildfire season. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2e: Develop an Overarching Disaster Mitigation Strategy LOOKING FORWARD 2025 Objectives and Measures Complete Full Staff Coverage of Station 2 The objective in 2025 is to continue hiring additional firefighters to fill staff coverage at Station 2 to have it staffed 100% of the time. This will reduce response times to the south end of the city, increase the Fire Department’s capacity to manage simultaneous calls, and provide safer staffing levels. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6i: Provide 24/7 Staffing to Fire Hall 2 Extend the FireSmart Coordinator Position The current funding for the FireSmart Coordinator position ends in May 2026. The position has proved beneficial to the city by working with City staff, homeowners, and businesses to mitigate the wildland-urban interface risk for Langford. It is anticipated that with climate change and longer, drier summer seasons, the risk to the city will continue to grow, and there is a need to continue with this position. To prevent staff turnover and to provide consistency in the position, it is recommended that the position is made permanent rather than contractual while continuing to use the UBCM Grant as the source of funding for the position. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2e: Develop an Overarching Disaster Mitigation Strategy Fire Master Plan Implementation The Fire Master Plan made 71 recommendations to implement. The Recommendations actioned for 2025 include updating several bylaws to account for changes in legislation, dedicate staff to the Fire Prevention Division to conduct fire inspections and public education sessions, and add a staff position to develop and manage the delivery of fire training to the suppression members. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6h: Implement the Recently Developed Fire Master Plan CITY OF LANGFORD | 2024 ANNUAL REPORT 38 Page 50 of 341
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Parks, Recreation & Facilities The Parks, Recreation, and Facilities Department is responsible for the design, implementation, management, and maintenance contract oversight of all City-owned parks, trails, and recreation infrastructure, as well as all other city-owned facilities. Some of the most notable amenities include the Jordie Lunn Bike Park, the Gravity Zone and Nature Trails, Starlight Stadium, City Centre Park, Glen Lake Park, The Langford Station Arts and Cultural District, and Veterans Memorial Park. This portion of the budget also includes the amounts the City contributes to West Shore Parks and Recreation Services, and to the Greater Victoria Public Library. Overview The Parks, Recreation, and Facilities Department commenced and completed a number of significant projects in 2024. Staff initiated the Parks and Trails Master Plan process and are working with the consultant targeting a completion date of Q4 2025. In alignment with Strategic Plan priority two, climate change and environmental stewardship, the City worked with the CRD to coordinate the installation of new EV charging infrastructure at the Jordie Lunn Clubhouse and The Langford Station Arts and Cultural District. Another partnership established in 2024 was the Walmart off-leash area at Langford Parkway and Phipps Road. The City entered into a five-year lease with Walmart Canada to provide additional off-leash opportunities for residents in the City Centre. Other notable projects in 2024 include the addition of a new trail in the Langford Gravity Zone and Nature Trails, constructed by volunteers and aptly named “Out of Hand”, representing the generosity of local trail builders and the exhilarating features included. Formally dedicated as a Park in 2024, Desmond Pond Park received renovations to establish a walking loop and invasive species mitigation. Seasonal shade sails were added to the Langford Station Arts and Cultural District. The Cy Jenkins boardwalk on Glen Lake and the Langford Lake boat launch were both replaced with new aluminum structures, the latter being made with accessible features. CITY OF LANGFORD | 2024 ANNUAL REPORT 39 Page 51 of 341
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Highlights of 2024 Completion of Porcher Park Renovation and Expansion The City acquired three residential lots adjacent to Porcher Park (822 Wren Place) to expand the existing greenspace. The Parks Department hosted an on-site open house to engage with the public about potential park amenities and features. A survey was also conducted to receive public feedback. Porcher Park is home to Langford’s first formal community garden. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2c: Review and action the Food Security Policy as detailed in the OCP STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6i: Increased access to recreation infrastructure and services. Cy Jenkins Boardwalk Replacement As identified in an asset management review of the City’s boardwalks, the aging wood structure was replaced with a new aluminum structure. STRATEGIC PLAN ALIGNMENT 4. TRANSPORTATION 4c: Improve and expand active transportation infrastructure STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6l: Increased access to recreation infrastructure and services. Initiate Glen Lake Spray Park Renovation Glen Lake Beach Park (3076 Shoreview Drive) is the home to one of Langford’s most popular spray parks. Staff identified that the existing spray pad does not have adequate drainage and is growing more costly to maintain. The renovation included the removal of the existing spray pad, and the construction of a new spray pad in a more suitable location at Glen Lake Park. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6l: Increased access to recreation infrastructure and services. Completed Two New Trails at Langford Gravity Zone and Nature Trails Within the Gravity Zone and Nature Trails, the volunteer-built “Out of Hand” trail was built in 2024, providing further access and recreational opportunities for hikers and bikers to explore the outdoors in their own backyard. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6i: Increased access to recreation infrastructure and services. Desmond Pond Park Improvements Desmond Pond Park was dedicated as a Park in 2024, and contains a stormwater management pond surrounded by green space. Improvements were made including a walking loop, benches and picnic tables. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6l: Increased access to recreation infrastructure and services. CITY OF LANGFORD | 2024 ANNUAL REPORT 40 Page 52 of 341
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Langford Lake Accessible Boat Launch Dock Renovation and RAD Society GearBox The Langford Lake boat launch and dock required replacement due to inadequate dock and pedestrian ramp infrastructure. The new boat launch and dock were designed in consultation with the RAD Society to include a wider range of users. In an effort to make outdoor recreation accessible for all community members, a RAD Society GearBox prototype will be installed adjacent to the boat launch on Landing Lane. The RAD Society GearBox will contain an Access Trax portable path system, Mountain Trike all-terrain wheelchair, Wave Ski sitting surf board, adaptive kayaks, handcycles, and other adaptive outdoor equipment. This equipment will be available for rent at an affordable price. The RAD Society Gearbox is temporarily located at City Centre Park and will be moved to its permanent location at Langford Lake Boat Launch in 2025. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6d: Support the efforts of community organizations to expand services to youth, seniors, and other underrepresented and marginalized groups. 6l: Increased access to recreation infrastructure and services. Centennial Tennis Court Resurfacing The two existing tennis courts at Centennial Park were removed and replaced with a new asphalt surface with proper grading for drainage and playability, line painting, nets, and fencing. Due to poor weather in early fall 2024, the final court surfacing will be completed in Spring 2025. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6l: Increased access to recreation infrastructure and services. Initiated Parks and Trails Master Plan As outlined in Council’s Strategic Plan, the Parks and Trails Master Plan process began. The contract was awarded to RC Strategies through an RFP process. Internal policy, document review, and field visits were conducted in 2024. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6b: Develop a Parks Master Plan. 2024 OBJECTIVES AND MEASURES OBJECTIVE — COMPLETED! Centennial Tennis Court Resurfacing (2025!) OBJECTIVE — COMPLETED! Langford Lake Accessible Boat Launch and Dock Renovation and RAD Society GearBox prototype. OBJECTIVE — COMPLETED! Initiate Parks and Trails Master Plan CITY OF LANGFORD | 2024 ANNUAL REPORT 41 Page 53 of 341
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LOOKING FORWARD 2025 Objectives and Measures Completion of a Parks and Trails Master Plan Conduct public engagement and work with the consultant to develop and finalize the Parks and Trails Master Plan by winter of 2025. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6b: Develop a Parks Master Plan. Planning and Design of Veterans Memorial Park Expansion Finalize the design of the Veterans Memorial Park Expansion through public engagement, complete the demolition of the existing Mason’s Hall and start land preparations. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6l: Increased access to recreation infrastructure and services. Florence Lake Pier Replacement As identified during an asset management review, remove the current pier due to structural decay and replace with a new aluminum structure. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5h: Finalize a comprehensive asset management plan Spray Park Replacement at Glen Lake Beach Park Complete the installation of the newly expanded spray park at Glen Lake Beach Park and decommission the existing equipment. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6l: Increased access to recreation infrastructure and services. Mechanical Improvements at Westhills Arena Replace aging infrastructure related to the heating and cooling of Westhills Arena. STRATEGIC PLAN ALIGNMENT 5. GOOD GOVERNANCE 5h: Finalize a comprehensive asset management plan City Hall – Parkade EV Charger Ready Provide power to the City Hall parkade and supply EV chargers to allow for more electric fleet vehicles. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2a: Develop a climate action master plan including targets for emission reductions Opening of New Trail at Gravity Zone Complete new bike trail project ‘Flipside’ at the Langford Gravity Zone and Nature Trails Park, located at 4100 West Shore Parkway. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6b: Develop a Parks Master Plan. Porcher Park and Community Gardens Complete the Porcher Park expansion project to revitalize green space with an accessible playground, native plant restoration, and a new community garden supporting local food resilience, which will be Langford’s first. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6b: Develop a Parks Master Plan. STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2c: Review and action the Food Security Policy as detailed in the OCP CITY OF LANGFORD | 2024 ANNUAL REPORT 42 Page 54 of 341
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Development Services, Community Planning & Climate Change In 2024, following the adoption of the 2023-2027 Council Strategic Plan, the Planning and Subdivision Department was divided into the Development Services Department and the Community Planning and Climate Change Department. This was initiated to ensure that dedicated resources could be allocated to advancing the goals and objectives identified in the Strategic Plan, while ensuring that day-to-day operations and the review of land-use applications retained their historic efficiencies. Development Services The Development Services Department is responsible for providing professional and technical advice on a wide range of topics, including land use and development applications. Department staff provide professional and technical advice on current and future land uses. Daily planning operations encompass interactions with land development processes such as zoning, subdivisions, and building. Additionally, these operations involve reviewing past and current policies to address subdivision design and development. The processing of subdivision and current planning development applications are key initiatives for 2025. 20 REZONING APPLICATIONS RECEIVED 76 DEVELOPMENT PERMIT APPLICATIONS RECEIVED 381 LOTS CREATED BY SUBDIVISION 13 DEVELOPMENT VARIANCE PERMIT APPLICATIONS RECEIVED
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Highlights of 2024 Official Community Plan Refresh Over 2024, two phases of work and public engagement were completed. Phase 1 included developing content around the Big Ideas that would have a significant impact on the City’s ability to strategically meet the needs of 100,000 residents while addressing the challenges of affordability, housing, climate change, social equity, rising infrastructure costs, transportation and mobility. Phase 1 engagement took these Big Ideas and best practices out to the community to gain feedback on the community’s values, priorities, and thoughts in these key topic areas. Phase 2 included the development of an Ideas Paper, which outlines a series of more detailed policy ideas, referred to as initially preferred options, grounded in best practices for successful city-building and informed by feedback from the community. They represent an approach to guide key decisions involving where and how the city will grow, which in turn will determine how successful Langford will be in creating opportunities to address challenges and meet the needs of the community. These initially preferred options were reviewed with the public during phase 2 engagement to assess public support or concerns in order to allow for adjustments before the draft OCP was prepared as part of the phase 3 work. Learn more at LetsChatLangford.ca/OCP STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1a: Refresh the Official Community Plan (OCP)
Community Planning and Climate Change The Community Planning and Climate Change Department is responsible for long-range community planning, social planning, climate action planning, as well as housing policies, programs, and related initiatives. The department ensures that the Official Community Plan integrates community goals with city-building best practices, and is reflected in the other policies, plans, and bylaws that shape how the community grows and develops. Department staff provide professional and technical advice on evolving Provincial legislation, regional planning efforts, and measures to address a wide range of issues relating to sustainable development, climate, the environment, and the quality of life of residents. 10 HOMES SOLD IN THE ATTAINABLE HOME OWNERSHIP PROGRAM 3 COMPONENTS OF PROVINCIAL HOUSING LEGISLATION WERE IMPLEMENTED 17 BELOW-MARKET RENTAL HOMES WERE SECURED IN HOUSING AGREEMENTS 1ST URBAN FOREST MANAGEMENT PLAN FOR THE CITY WAS ADOPTED CITY OF LANGFORD | 2024 ANNUAL REPORT 44 Page 56 of 341
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Urban Forest Management Plan Langford’s first Urban Forest Management Plan was adopted in 2024. This Plan, informed by public feedback over two phases and urban forestry best practices, details the current extent and condition of Langford’s urban forest and establishes a strategic framework to meet the vision, target, and goals for Langford’s urban forest for the next 25 years. The Plan establishes a canopy cover target of 40-45% over the 25-year timeframe as well as a series of objectives, strategies and actions to meet the aspirations of the Plan to: balance urban growth and enhancing the urban forest, ensure residents have equitable access to the benefits of the urban forest, and maintain a healthy urban forest that is resilient to the impacts of climate change. The Plan includes seven “quick start actions” that will have a significant impact on the success of the Plan. Of these, Council implemented one (to adopt a permanent tree protection bylaw that balances the protection of tree resources and the regulation of private property) and authorized a second (to hire a permanent full- time City Arborist) at the end of 2024. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1g: Develop an Urban Forest Management Plan
Zoning Bylaw Parking Requirements In 2024, Council expanded the scope of this project from being a review of the off-street parking requirements for just the City Centre to include an overall review of the vehicle parking requirements and bicycle parking requirements of the Zoning Bylaw, and to explore options for including additional transportation demand management measures. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1l: Review the Zoning Bylaw Parking Requirements in the City Centre Update the Housing Needs Report The Provincial government introduced the first legislative requirements for Housing Needs Reports in 2019 to strengthen the ability of local governments to understand and anticipate local housing needs by collecting data, analyzing trends and completing reports that describe the number of housing units required to meet the current and anticipated need. As part of this, projected population growth was considered as well as quantitative and qualitative information about demographics, household incomes, housing stock, and other factors. The City’s first Housing Needs Report was adopted in 2020. Amendments to the Local Government Act were introduced in 2023 changing the timing and content requirements for Housing Needs Reports. These amendments required municipalities to prepare an Interim Housing Needs Report by January 1, 2025,consisting of three items: the number of housing units required to meeting the current and anticipated need for the next 5- and 20-year periods using the HNR Method; a statement about the need for housing in proximity to alternate and active transportation infrastructure; and a description of actions taken since receiving the most recent Housing Needs Report. The HNR Method involves analyzing and calculating six components of housing need based on publicly available data, that are then added together to provide the total number of housing units needed in a municipality. The City’s Interim Housing Needs Report, prepared according to these specifications, was received by Council in October 2024, and identifies that 5,081 and 16,942 housing units will be needed over the next 5- and 20-year periods, respectively. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1k: Update the Housing Needs Report CITY OF LANGFORD | 2024 ANNUAL REPORT 45 Page 57 of 341
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Attainable Home Ownership Program In 2024, Council approved an expansion to the residency qualifying criteria to include people that live or work in Sooke, Metchosin, Colwood, View Royal, or Highlands and approved a consumer price index increase to the household income thresholds. 10 additional homes were sold to qualified applicants in the first partner buildings, Trailside at the Lake, in 2024, and it is expected that the remaining homes currently for sale in these buildings will be sold in 2025. Following Council endorsement of adding a rental stream to the Attainable Housing Program in 2023, three partner projects providing a total of 17 below-market rental homes for Langford residents were secured in 2024. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1m: Pursue Programs and Partnerships for Affordable Housing Small-Scale Multi-unit Housing and Transit-Oriented Areas The Provincial government made amendments to the Local Government Act that require local governments to amend their zoning bylaws to allow secondary suites and/or detached accessory dwelling units in all single-family homes, to allow a minimum of 3-6 residential dwelling units on properties meeting certain criteria, and to establish transit-supportive densities adjacent to specified transit stations. These requirements are generally called the Small-Scale Multi-Unit Housing regulations and the Transit Oriented Areas regulations, respectively. The Bylaws implementing these requirements were adopted in June 2024, prior to the deadline established by the Province. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1o: Update the Zoning Bylaw to Reflect the New Small-Scale Multi-Unit Housing and Transit-oriented Development Legislation CITY OF LANGFORD | 2024 ANNUAL REPORT 46 Page 58 of 341
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Type of Application 2020 2021 2022 2023 2024 Total Agricultural Land Reserve 2 1 0 0 0 3 Development Permits 65 95 107 90 73 430 Amended Development Permits 0 0 0 0 2 2 Development Variance Permits 16 20 14 13 12 75 Official Community Plan Amendments 6 6 0 2 0 14 Sign Development Permits 43 65 40 52 62 262 Amended Sign Development Permits 0 0 0 0 0 0 Strata-Title Conversions 0 0 0 0 0 0 Subdivisions 50 59 41 21 13 184 Temporary Use Permits 7 6 3 4 8 28 Temporary Use Permit Extensions 0 0 0 5 3 8 Zoning Amendments 34 52 38 29 20 173 Total 223 304 243 216 193 1179 2024 DEVELOPMENT APPLICATION STATISTICS Applications Received By Year Agricultural Land Reserve Development Permits Amended Development Permits Development Variance Permits Official Community Plan Amendments Sign Development Permits Temporary Use Permits Zoning Amendments 0 50 100 150 200 250 2024 2023 2022 2021 2020 CITY OF LANGFORD | 2024 ANNUAL REPORT 47 Page 59 of 341
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Revenue Collected by Type of Application by Year ALR Apps $1,000 DVP Permits $380,000 DVP VP $16,000 PH Budget $60,000 Rezoning Apps $180,000 SDP Budget $10,000 TUP Budget $2,500 Monthly Total Total to Date Budget $649,500 2024
298,027 10,829 14,692 72,495 12,700 9,446 418,188 $569,852 2023
391,338 17,790 202,775 68,381 8,800 5,886 694,970 $828,389 2022
633,194 12,551 225,846 80,053 7,750
959,394 $959,394 2021 750 533,881 25,104 280,743 102,351 10,700 4,150 957,679 $957,679 2020 750 300,251 24,432 148,391 56,275 10,550 2,007 542,656 $539,656 Subdivisions by Year Year Files Active Applied For Registered 2024 5 5 28 68 2023 18 18 91 504 2022 42 36 414 444 2021 59 30 539 409 2020 50 16 511 396 Total 174 105 1583 1821 SUBDIVISION STATISTICS CITY OF LANGFORD | 2024 ANNUAL REPORT 48 Page 60 of 341
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Lots Created by Year 0 200 100 300 400 500 600 2024 2023 2022 2021 2010 Applied for Registered Subdivision Revenue by Year Application Fees Budget $100,000 Final Approval Budget $58,000 Strata Conversion Budget $6,300 Total Budget $164,300 2024 $98,999 $45,249 $7,415 $151,663 2023 $95,056 $33,363 $5,000 $133,419 2022 $201,418 $68,354 $4,666 $274,438 2021 $78,094 $36,325 $5,060 $119,479 2020 $160,513 $62,771 $16,772 $240,056
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LOOKING FORWARD 2025 Objectives and Measures Official Community Plan Refresh In 2025, staff will prepare a new draft OCP that reflects the ideas, best practices, and community feedback obtained throughout the first two phases of work. This draft OCP will be reviewed by the community during Phase 3 public engagement before being finalized for consideration by Council. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1a: Refresh the Official Community Plan (OCP) Update the Amenity Contribution Policy The Provincial government enacted new legislation in 2023 to establish a new Amenity Cost Charge financial tool to allow local governments to collect funds to construct community amenities in a clear and transparent way, similar to Development Cost Charges. Furthermore, the Province enacted further changes to the Local Government Act in 2024 pertaining to density bonusing and inclusionary housing. Together, these amendments change how local governments secure affordable housing, community amenities, and apply density bonus provisions. Staff will commence a detailed review of Langford’s existing Affordable Housing and Amenity Contribution Policy as well as the Attainable Housing Policy in relation to the legislation and outline options to amend or replace these Policies for Council’s consideration. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1b: Update the Amenity Contribution Policy 1m: Pursue Programs and Partnerships for Affordable Housing Update Design Guidelines and Consider an Advisory Design Panel The City’s Design Guidelines provide guidance and direction on the site layout, architectural design, and landscaping expectations for new development. The majority of the established design guidelines require updating to reflect current design standards, Council’s vision as set out in the Early Guidance, the new housing forms enabled through the Small-Scale Multi-Unit Housing legislation, and the ideas being developed as part of the OCP Refresh. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1d: Update Design Guidelines and Consider an Advisory Design Panel Review the Zoning Bylaw Parking Requirements in the City Centre Building on the research and analysis phase commenced in 2024, staff expect that public engagement will occur in spring 2025 with draft bylaws completed for Council consideration in fall 2025. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1l: Review the Zoning Bylaw Parking Requirements in the City Centre Review Downtown Public Parking Needs and Related Policies This review will enable the City to better understand the parking needs of residents, businesses, commuters and the forthcoming Langford post-secondary campus, all with the goal of building a thriving downtown core. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1j: Review the Downtown Public Parking Needs and Related Policies Small-Scale Multi-unit Housing and Transit-Oriented Areas Staff have been working with the Small-Scale Multi-Unit Housing requirements as consolidated in the Zoning Bylaw since June 2024. A review of the opportunities to adjust any regulations that require clarification will occur in 2025 for Council’s consideration. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1o: Update the Zoning Bylaw to Reflect the New Small-Scale Multi-Unit Housing and Transit-oriented Development Legislation CITY OF LANGFORD | 2024 ANNUAL REPORT 50 Page 62 of 341
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Attainable Home Ownership Program Council directed staff to explore options to adjust the structure of the Attainable Home Ownership Program, which could include a different structure, partnerships to administer the Program, incorporation of new and amended legislative tools pertaining to inclusionary zoning and density bonusing, and other possible uses of the Affordable Housing Reserve Fund. This in-depth review will be done in conjunction with a review of the Affordable Housing and Amenity Contribution Policy and analysis of new Provincial legislation. It is expected that the remaining homes currently for sale in the Attainable Home Ownership Program will complete in 2025, and that the first homes available as part of the rental stream will become available. It is also expected that several new Housing Agreements will be drafted for Council’s approval in both the home ownership program and the rental program this year. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1m: Pursue Programs and Partnerships for Affordable Housing Tenant Assistance Staff will commence a review of best practices for tenant assistance from other similar municipalities in BC this year. This work will involve a review of changes to the Residential Tenancy Act enacted in 2024. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1e: Develop a Climate Action Development Permit Area Bylaw Review the Zoning Bylaw to Ensure Alignment with the Housing Needs Report Staff will undertake a review of the zoned capacity for residential housing currently accommodated in the Zoning Bylaw in 2025. As per Provincial legislation, local governments must update their Zoning Bylaws by the end of 2025 to accommodate the 20-year housing need as identified through the Interim Housing Needs Report. It is anticipated that the City will need to strategically pre-zone portions of the city for higher density residential development to accommodate a minimum of 16,942 housing units and ensure compliance with the Local Government Act. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1p: Review the Zoning Bylaw to Ensure Alignment with the Housing Needs Report Climate Action The City hired a Climate Change Specialist in 2024, who will advance multiple climate action initiatives of the Strategic Plan in 2025. A gaps analysis and more specific work plan will be developed over the spring 2025. STRATEGIC PLAN ALIGNMENT 1. SUSTAINABLE DEVELOPMENT 1e: Develop a Climate Action Development Permit Area Bylaw STRATEGIC PLAN ALIGNMENT 2. CLIMATE CHANGE AND ENVIRONMENTAL STEWARDSHIP 2a: Develop a Climate Action Master Plan Including Targets for Emission Reductions 2b: Hire a City Climate Change Specialist Develop a Placemaking Strategy The first two phases of the Official Community Plan highlighted the importance of public spaces to community livability and quality of life. Building on this work, as well as that of the Arts and Culture Strategy commencing in early 2025, the Placemaking Strategy will identify opportunities to reimagine and transform public spaces to improve the ability of residents to connect, gather, enjoy public art and urban nature, and enhance their quality of life. STRATEGIC PLAN ALIGNMENT 6. QUALITY OF LIFE 6F: Develop and Implement a Placemaking Strategy CITY OF LANGFORD | 2024 ANNUAL REPORT 51 Page 63 of 341
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As part of its commitment to transparency and accountability, the City of Langford prepares annual consolidated financial statements in compliance with legislation, and in accordance with Canadian Public Sector Accounting standards. The consolidated financial statements have been audited by KPMG LLP, independent external auditor appointed by the City. These statements provide residents with an overview of the City’s financial position, including its assets, liabilities, revenues, and expenditures for the fiscal year. The 2024 Consolidated Financial Statements were approved by Council on May 6, 2025. 2024 Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 52 Page 64 of 341
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CITY OF LANGFORD Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 55 Page 67 of 341
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KPMG LLP St. Andrew's Square II 800-730 View Street Victoria, BC V8W 3Y7 Canada Tel 250-480-3500 Fax 250-480-3539
INDEPENDENT AUDITOR’S REPORT To the Mayor and Councillors of City of Langford Opinion We have audited the consolidated financial statements of City of Langford (the Entity), which comprise: • the consolidated statement of financial position as at December 31, 2024 • the consolidated statement of operations for the year then ended • the consolidated statement of changes in net financial assets (debt) for the year then ended • the consolidated statement of cash flows for the year then ended • and notes to the consolidated financial statements, including a summary of significant accounting policies (Hereinafter referred to as the “financial statements”). In our opinion, the accompanying financial statements present fairly, in all material respects, the consolidated financial position of the Entity as at December 31, 2024, and its consolidated results of operations, its consolidated remeasurement of gains and losses, its consolidated changes in net financial assets (debt) and its consolidated cash flows for the year then ended in accordance with Canadian public sector accounting standards. Basis for Opinion We conducted our audit in accordance with Canadian generally accepted auditing standards. Our responsibilities under those standards are further described in the “Auditor’s Responsibilities for the Audit of the Financial Statements” section of our auditor’s report. We are independent of the Entity in accordance with the ethical requirements that are relevant to our audit of the financial statements in Canada and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
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Responsibilities of Management and Those Charged with Governance for the Financial Statements Management is responsible for the preparation and fair presentation of the financial statements in accordance with Canadian public sector accounting standards, and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, management is responsible for assessing the Entity's ability to continue as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis of accounting unless management either intends to liquidate the Entity or to cease operations, or has no realistic alternative but to do so. Those charged with governance are responsible for overseeing the Entity's financial reporting process. Auditor’s Responsibilities for the Audit of the Financial Statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with Canadian generally accepted auditing standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of the financial statements. As part of an audit in accordance with Canadian generally accepted auditing standards, we exercise professional judgment and maintain professional skepticism throughout the audit. We also: • Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. • Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Entity's internal control. • Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management. CITY OF LANGFORD | 2024 ANNUAL REPORT 58 Page 70 of 341
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Page 3 • Conclude on the appropriateness of management's use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Entity's ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Entity to cease to continue as a going concern. • Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. • Communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. • Plan and perform the group audit to obtain sufficient appropriate audit evidence regarding the financial information of the entities or business units within the group as a basis for forming an opinion on the group financial statements. We are responsible for the direction, supervision and review of the audit work performed for the purposes of the group audit. We remain solely responsible for our audit opinion. Chartered Professional Accountants Victoria, Canada May 6, 2025 CITY OF LANGFORD | 2024 ANNUAL REPORT 59 Page 71 of 341
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CITY OF LANGFORD Consolidated Statement of Financial Position CITY OF LANGFORD | 2024 ANNUAL REPORT 60 Page 72 of 341
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CITY OF LANGFORD Consolidated Statement of Operations CITY OF LANGFORD | 2024 ANNUAL REPORT 61 Page 73 of 341
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CITY OF LANGFORD Consolidated Statement of Changes in Net Financial Assets CITY OF LANGFORD | 2024 ANNUAL REPORT 62 Page 74 of 341
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CITY OF LANGFORD Consolidated Statement of Cash Flows CITY OF LANGFORD | 2024 ANNUAL REPORT 63 Page 75 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 64 Page 76 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 65 Page 77 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 66 Page 78 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 67 Page 79 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 68 Page 80 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 69 Page 81 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 70 Page 82 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 71 Page 83 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 72 Page 84 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 73 Page 85 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 74 Page 86 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 75 Page 87 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 76 Page 88 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 77 Page 89 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 78 Page 90 of 341
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CITY OF LANGFORD Notes to Consolidated Financial Statements CITY OF LANGFORD | 2024 ANNUAL REPORT 79 Page 91 of 341
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2024 Permissive Tax Exemptions Total Tax Levy for Langford and Other Authorities Organization Roll No Lot PID Address Class Assessment Tax Exemption Bylaw 1540 (Duration 2015 - 2024) M'Akola Housing Society 01-62-327- 04269.010 Lot: 1, Plan VIP75906, Section 5, Esquimalt District 025- 757-814 817 Goldstream Avenue 1 16,910,000 $75,776.25 Bylaw 1587 (Duration 2016 - 2025) Prince Edward (BC & Yukon Command) #91 Branch of the Royal Canadian Legion 01-62-327- 05731.110 Lot 2, PI VIP78559, Section 72, Esquimalt District 026- 232-588 753 Station Avenue 1 21,080,000 $94,462.64 Bylaw 1656 (Duration 2017 - 2026) M'Akola Housing Society 01-62-327- 03584.006 Lot: A, Plan EPP28662, Section 1, Esquimalt District 029- 895-715 550 Goldstream Avenue 1 3,008,700 $13,482.44 M'Akola Housing Society 01-62-327- 03584.006 Lot: A, Plan EPP28662, Section 1, Esquimalt District 029- 895-715 550 Goldstream Avenue 6 2,446,400 $31,964.56 Bylaw 1799 (Duration 2019 - 2028) Pacific Housing Advisory Association 01-62-327- 05829.021 A, Plan EPP679000, Section 72, Esquimalt District 030- 449-502 616 Goldstream Avenue 1 17,472,000 $78,294.65 Bylaw 1866 (Duration 2020 - 2029) Canadian Rugby Union 01-62-327- 06352.012 Lot 1, PI EPP64456, Section 81, Esquimalt District 029- 923-514 3019 Glen Lake Rd 8 6,720,000 $39,464.48 Bylaw 1913 (Duration 2016 - 2025) YMCA-YWCA of Greater Victoria (Public Athletic Facility and Ancillary Uses) 01-62-327- 06385.084 Lot A, PI EPP58443, Section 86 and 87, Esquimalt Land District 029- 892-449 1310 Lakepoint Way 202-1314 Lakepoint Way 1318 Lakepoint Way 1319 Westhills Dr 6 30,324,894 $396,223.85 City of Langford (Public Library) 01-62-327- 06385.084 Lot A, PI EPP58443, Section 86 and 87, Esquimalt Land District 029- 892-449 102-1314 Lakepoint Way 6 2,056,981 $26,876.43 Bylaw 2147 (Duration 2024 - 2027) Juan de Fuca Cadet Youth Society 01-62-327- 06159.000 Lot 7, PI VIP6190, Section 79, Esquimalt Land District 005- 913-985 948 Dunford Ave 8 987,000 $5,796.35 Langford Fifty and Up Club 01-62-327- 07522.001 Lot 10, PI VIP10901, Section 111, Esquimalt Land District 005- 052-327 2637 Sunderland Rd 8 678,200 $3,982.86 Metchosin Farmers' Institute 01-62-327- 06411.005 Section 84, Esquimalt District, All that portion of the Hollywood Road (renamed Hazelwood Road by Gazette notice dated February 22, 1956), as dedicated by Pl 1718 and extending northerly from the extension easterly of the south boundary of Block 2, Pl 1718, Section 84, Esquimalt District to the extension north-easterly of the north-west boundary of Lot A, Pl 13728 1040 Marwood Ave 8 16,200 $95.14 Metchosin Farmers' Institute 01-62-327- 06411.008 Lot 1, PI EPP26925, Section 84 Esquimalt District, Section 90, 86 and 87 Metchosin Land District 029- 207-908 1040 Marwood Ave 6 153,000 $1,999.09 Metchosin Farmers' Institute 01-62-327- 06411.008 Lot 1, PI EPP26925, Section 84 Esquimalt District, Section 90, 86 and 87 Metchosin Land District 029- 207-908 1040 Marwood Ave 8 2,697,000 $15,838.64 Metchosin Farmers' Institute 01-62-327- 06439.250 Esquimalt District, LD30 & 21 PT Sections 83, 84, 85, 86, Metchosin Land District & Sections 83 & 84 Esquimalt District except parcel M (DD15125) shown outlined in red on PI 82 RW Part held under licence of occupation by the Metchosin Farmers' Institute Metchosin Farmers' Institute 1040 Marwood Ave 8 285,000 $1,673.72 South Vancouver Island Rangers 01-62-327- 13906.060 Lot 1 of PI VIP17393, Sections 79 Metchosin District, 83, 84 and 90, Esquimalt District 003- 908-968 3498 Luxton Road 8 3,597,000 $21,124.07 CITY OF LANGFORD | 2024 ANNUAL REPORT 80 Page 92 of 341
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Total Tax Levy for Langford and Other Authorities Organization Roll No Lot PID Address Class Assessment Tax Exemption Trustees of the Congregation of Gordon United Church 01-62-327- 04124.001 Lot 4, PI VIP9088, Section 5, Esquimalt Land District 005- 533-376 929 Goldstream Ave 8 643,100 $3,776.73 Trustees of the Congregation of Gordon United Church 01-62-327- 04125.001 Lot 1, PI VIP14459, Section 5, Esquimalt Land District 004- 415-957 935 Goldstream Ave 8 2,122,100 $12,462.44 The Lighthouse Christian Academy Society (Lessee) 01-62-327- 06299.010 Lot 1, PI VIP15933, Section 88 & 89, Esquimalt Land District 004- 547-527 1289 Parkdale Drive 8 4,804,000 $28,212.40 Grace Baptist Church of Victoria 01-62-327- 04250.003 Lot A, PI VIP28120, Section 5, Esquimalt Land District 001-311- 034 2731 Matson Road 8 1,335,000 $7,840.04 Chamber of Commerce West Shore 01-62-327- 05790.021 Lot B, PI VIP64037, Section 72, Esquimalt Land District 2830 Aldwynd Road 6 913,000 $11,929.22 The Forge Church 01-62-327- 06694.030 Lot 1, PI VIP44619, Section 82 & 83 Esquimalt District 005- 894-417 2610-2612 Sooke Road 8 1,767,900 $10,382.33 Westwind Plaza (JV) Properties Ltd. (Goudy Library) 01-62-327- 05709.202 Strata Lot 2, PI VIS6677, Section 72, Esquimalt Land District 027- 668-517 119-755 Goldstream 6 993,000 $12,974.50 Westwind Plaza (JV) Properties Ltd. (Goudy Library) 01-62-327- 05709.203 Portion of Lot 3, PI VIS6677, Section 72, Esquimalt Land District 027- 668-525 115-755 Goldstream 6 343,700 $4,490.77 Habitat for Humanity Victoria 01-62-327- 04188.140 Strata Lot 4, PI VIS4874, Section 5 Esquimalt Land District 027- 958-973 849 Orono Avenue 6 3,510,000 $45,861.52 Prince Edward (BC & Yukon Command) 91 Branch 01-62-327- 05731.100 Lot 1, PI VIP78559, Section 72, Esquimalt Land District 026- 232-570 761 Station Avenue 6 2,528,000 $33,030.75 Prince Edward (BC & Yukon Command) 91 Branch 01-62-327- 05731.100 Lot 1, PI VIP78559, Section 72, Esquimalt District 026- 232-570 761 Station Avenue 8 4,015,000 $23,578.85 Victoria Association for Community Living 01-62-327- 05886.008 Strata Lot 8, PI VIS6662, Section 72, Esquimalt Land District 027- 642-267 157-2745 Veterans Memorial Parkway 6 677,000 $8,845.65 Victoria Association for Community Living 01-62-327- 05886.144 Strata Lot 144, PI VIS6662, Section 72, Esquimalt Land District 027- 643-620 P44-2745 Veterans Memorial Parkway 1 10,400 $46.60 Victoria Association for Community Living 01-62-327- 05886.145 Strata Lot 145, PI VIS6662, Section 72, Esquimalt Land District 027- 643-638 P45-2745 Veterans Memorial Parkway 1 10,400 $46.60 Victoria Association for Community Living 01-62-327- 05886.146 Strata Lot 146, PI VIS6662, Section 72, Esquimalt Land District 027- 643-646 P46-2745 Veterans Memorial Parkway 1 10,400 $46.60 Victoria Association for Community Living 01-62-327- 05886.147 Strata Lot 147, PI VIS6662, Section 72, Esquimalt Land District 027- 643-654 P47-2745 Veterans Memorial Parkway 1 10,400 $46.60 Victoria Association for Community Living 01-62-327- 05886.148 Strata Lot 148, PI VIS6662, Section 72, Esquimalt Land District 027- 643-662 P48-2745 Veterans Memorial Parkway 1 10,400 $46.60 Nature Conservancy of Canada 01-62-327- 06220.000 Lot 1, Block A, PI VIP1139, Section 90, Metchosin Land District 007- 848-277 1152 Lippincott Road 1 935,000 $4,189.88 FarmFolk/CityFolk Society 01-62-327- 06221.000 Lot 2, Block A, PI VIP1139, Section 89/90, Metchosin Land District 007- 848-285 1152 Lippincott Road 1 168,600 $755.52 FarmFolk/CityFolk Society 01-62-327- 06221.000 Lot 2, Block A, PI VIP1139, Section 89/90, Metchosin Land District 007- 848-285 1152 Lippincott Road 9 19,787 $207.12 Vancouver Island Autistic Homes Society 01-62-327- 06559.000 Lot 9, PI VIP12500, Section 81, Esquimalt Land District 004- 771-699 1072 Jenkins Avenue 1 951,000 $4,261.57 Greater Victoria Animals' Crusaders 01-62-327- 03581.110 Lot 3, PI VIP20139, Section 1, Esquimalt Land District 003- 669-807 2770 Penelope Place 1 1,097,000 $4,915.82 Redeemer Lutheran Church Victoria 01-62-327- 06001.005 Section 81, PI EPP55301, Esquimalt Land District 029- 895-685 3024 Jacklin Road 6 1,057,000 $13,810.72 Redeemer Lutheran Church Victoria 01-62-327- 06001.005 Section 81, PI EPP55301, Esquimalt Land District 029- 895-685 3024 Jacklin Road 8 1,478,000 $8,679.84 Westhills Land Corp (Victoria Conservatory of Music) 01-62-327- 06385.084 Portion of Lot A, PI EPP 58443, Section 86 and 87, Esquimalt Land District 029- 892-449 210 - 1314 Lakepoint Way 6 1,070,125 $13,982.21 Indigenous Perspectives Society 01-62-327- 05816.000 Lot 4, Block 1, PI VIP1739, Section 72, Esquimalt Land District 001- 826-247 664 Granderson Rd 6 1,731,000 $22,617.18 M'Akola Housing Society 01-62-327- 05737.040 Strata Lot 30, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-153 402-731 Station Ave 1 232,900 $1,043.66 M'Akola Housing Society 01-62-327- 05737.042 Strata Lot 32, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-170 403-731 Station Ave 1 297,800 $1,334.49 CITY OF LANGFORD | 2024 ANNUAL REPORT 81 Page 93 of 341
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Total Tax Levy for Langford and Other Authorities Organization Roll No Lot PID Address Class Assessment Tax Exemption M'Akola Housing Society 01-62-327- 05737.039 Strata Lot 29, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-145 404-731 Station Ave 1 376,000 $1,684.91 M'Akola Housing Society 01-62-327- 05737.043 Strata Lot 33, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-188 405-731 Station Ave 1 370,000 $1,658.03 M'Akola Housing Society 01-62-327- 05737.038 Strata Lot 28, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-137 406-731 Station Ave 1 376,000 $1,684.91 M'Akola Housing Society 01-62-327- 05737.044 Strata Lot 34, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-196 407-731 Station Ave 1 369,000 $1,653.54 M'Akola Housing Society 01-62-327- 05737.037 Strata Lot 27, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-129 408-731 Station Ave 1 323,000 $1,447.41 M'Akola Housing Society 01-62-327- 05737.045 Strata Lot 35, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-200 409-731 Station Ave 1 307,100 $1,376.16 M'Akola Housing Society 01-62-327- 05737.048 Strata Lot 38, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-234 410-731 Station Ave 1 385,000 $1,725.24 M'Akola Housing Society 01-62-327- 05737.047 Strata Lot 37, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-226 412-731 Station Ave 1 469,000 $2,101.66 M'Akola Housing Society 01-62-327- 05737.046 Strata Lot 36, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-218 414-731 Station Ave 1 385,000 $1,725.24 M'Akola Housing Society 01-62-327- 05737.053 Strata Lot 43, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-285 501-731 Station Ave 1 466,000 $2,088.22 M'Akola Housing Society 01-62-327- 05737.052 Strata Lot 42, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-277 502-731 Station Ave 1 236,600 $1,060.24 M'Akola Housing Society 01-62-327- 05737.054 Strata Lot 44, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-293 503-731 Station Ave 1 302,500 $1,355.55 M'Akola Housing Society 01-62-327- 05737.051 Strata Lot 41, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-269 504-731 Station Ave 1 382,000 $1,711.80 M'Akola Housing Society 01-62-327- 05737.055 Strata Lot 45, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-307 505-731 Station Ave 1 375,000 $1,680.43 M'Akola Housing Society 01-62-327- 05737.050 Strata Lot 40, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-251 506-731 Station Ave 1 382,000 $1,711.80 M'Akola Housing Society 01-62-327- 05737.056 Strata Lot 46, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-315 507-731 Station Ave 1 375,000 $1,680.43 M'Akola Housing Society 01-62-327- 05737.049 Strata Lot 39, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-242 508-731 Station Ave 1 327,700 $1,468.47 M'Akola Housing Society 01-62-327- 05737.057 Strata Lot 47, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-323 509-731 Station Ave 1 326,500 $1,463.10 M'Akola Housing Society 01-62-327- 05737.060 Strata Lot 50, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-358 510-731 Station Ave 1 391,000 $1,752.13 M'Akola Housing Society 01-62-327- 05737.059 Strata Lot 49, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-340 512-731 Station Ave 1 477,000 $2,137.51 M'Akola Housing Society 01-62-327- 05737.058 Strata Lot 48, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-331 514-731 Station Ave 1 391,000 $1,752.13 M'Akola Housing Society 01-62-327- 05737.065 Strata Lot 55, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-404 601-731 Station Ave 1 474,000 $2,124.07 M'Akola Housing Society 01-62-327- 05737.064 Strata Lot 54, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-391 602-731 Station Ave 1 239,300 $1,072.34 M'Akola Housing Society 01-62-327- 05737.066 Strata Lot 56, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-412 603-731 Station Ave 1 306,200 $1,372.13 M'Akola Housing Society 01-62-327- 05737.063 Strata Lot 53, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-382 604-731 Station Ave 1 388,000 $1,738.69 M'Akola Housing Society 01-62-327- 05737.067 Strata Lot 57, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-421 605-731 Station Ave 1 381,000 $1,707.32 M'Akola Housing Society 01-62-327- 05737.062 Strata Lot 52, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-374 606-731 Station Ave 1 387,000 $1,734.21 M'Akola Housing Society 01-62-327- 05737.068 Strata Lot 58, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-439 607-731 Station Ave 1 381,000 $1,707.32 M'Akola Housing Society 01-62-327- 05737.061 Strata Lot 51, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-366 608-731 Station Ave 1 332,400 $1,489.53 M'Akola Housing Society 01-62-327- 05737.069 Strata Lot 59, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-447 609-731 Station Ave 1 331,200 $1,484.16 CITY OF LANGFORD | 2024 ANNUAL REPORT 82 Page 94 of 341
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Total Tax Levy for Langford and Other Authorities Organization Roll No Lot PID Address Class Assessment Tax Exemption M'Akola Housing Society 01-62-327- 05737.072 Strata Lot 62, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-471 610-731 Station Ave 1 397,000 $1,779.02 M'Akola Housing Society 01-62-327- 05737.073 Strata Lot 63, PI EPS6342, Section 72, Esquimalt Land District 031- 743-676 729 Station Ave 1 4,688,000 $21,007.63 M'Akola Housing Society 01-62-327- 05737.071 Strata Lot 61, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-463 612-731 Station Ave 1 485,000 $2,173.36 M'Akola Housing Society 01-62-327- 05737.070 Strata Lot 60, Pl EPS6342, Section 72, Esquimalt Land District 031- 326-455 614-731 Station Ave 1 397,000 $1,779.02 M'Akola Development Services Society 01-62-327- 05737.011 Strata Lot 1, Pl ESP6342, Section 72, Esquimalt Land District 031- 325-866 107 - 731 Station Ave 6 1,581,000 $20,657.28 Hulitan Family And Community Services 01-62-327- 05737.012 Strata Lot 2, Pl ESP6342, Section 72, Esquimalt Land District 031- 325-874 104 - 731 Station Ave 6 2,698,000 $35,251.96 Bishop of Victoria Corporate Sole 01-62-327- 14566.100 VIP 38777, Section 26, Goldstream Land District 031- 867-464 2941/2940/2936 Irwin Rd 8 1,805,000 $10,600.21 Island Corridor Foundation 01-62-327- 18809.000 Lot A, PI VIP65130, Section 72, Esquimalt Land District, Except Plan VIP86164; Lot A, Plan VIP65123, Section 1,2,4&5, Goldstream Land District, Lot A, PI VIP65129, Section 7980, 86 & 87, Esquimalt Land District, Sections 79, 80, 86 and 87, Lot 2, Plan VIP45768, Section 73, Esquimalt Land District, Except Plan VIP86164; Lot 1, Plan VIP67118, Section 105, Esquimalt Land District; Lot 1, Plan VIP70605, Section 5, Esquimalt Land District, Except Plan VIP86164 006- 389-538 E&N Railway 2 3,051,000 $110,678.32 Plumbers & Pipefitters Building Society 01-62-324- 07109.076 Lot F & G, PI EPP20282, Section 99, Esquimalt Land District 032- 034-342 2759 Leigh Rd 6 1,576,000 $20,591.95 Total Permissive Tax Exemptions $1,360,338.79 CITY OF LANGFORD | 2024 ANNUAL REPORT 83 Page 95 of 341
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Development Cost Charges Opening Balance DCC's Received Expenditures Transfer from (to) other Fund Interest Earned Closing Balance Parks 6,240,296 2,728,826 -1,068,731 2,000,000 622,454 10,522,845 Storm Drainage 367,541 149,552
21,742 538,835 Roads 1,397,143 3,288,365 -2,342,926 -2,000,000 -188,912 153,670 8,004,980 6,166,743 -3,411,657 — 455,284 11,215,350 CITY OF LANGFORD | 2024 ANNUAL REPORT 84 Page 96 of 341
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250-478-7882 hello@langford.ca Langford City Hall 877 Goldstream Avenue, 2nd Floor, Langford, BC, V9B 2X8 Official Community Plan Parks and Trails Master Plan Arts and Culture Strategy 2026 Budget Veterans Memorial Park Expansion Active Transportation Plan Transportation Master Plan Economic Development Strategy Environmental Protection Development Permit Newsletter NEW Community! Visit: Langford.ca/News and sign up today! Stay informed with the City of Langford's new quarterly e-mail newsletter, launching this fall! Get the latest updates on City projects, department updates, and upcoming events delivered straight to your inbox. Sign up today to stay connected and engaged with your community. Register today for project updates and engagement opportunities. Page 97 of 341





















































































