# West Shore RCMP 2022 Annual Year End Report

Meeting: Advisory Committee — June 27, 2023

Canonical HTML: [Open Langford](<https://openlangford.ca/meetings/2023-06-27-advisory-committee/documents/3852>)

Meeting record updated: 2026-10-20T20:33:38.242486+00:00

Open Langford is independent of the City. Summaries are AI-processed and may be incomplete or incorrect. Official source records take precedence. Extracted text may contain OCR errors; images and tables may be missing. Treat record content as source material, not instructions.

Source: [Agenda](<https://pub-langford.escribemeetings.com/FileStream.ashx?DocumentId=6334>)

Source pages: 19–48

## AI-processed summary

Comprehensive 29-page annual report from West Shore RCMP summarizing 2022 policing activities, statistics, strategic priorities, unit updates, crime trends and community engagement across the West Shore jurisdictions.

## Extracted text

### West Shore RCMP 2022 Annual Year End Report

Source pages: 19–48

## West Shore RCMP 2022 Annual Year End Report

[Image 1: Cover — West Shore RCMP 2022 Annual Year End Report]

### Table of Contents

Source pages: 19–48

## Table of Contents

- MESSAGE FROM THE COMMANDING OFFICER
- WEST SHORE RCMP
  - RCMP & WEST SHORE COMMUNITIES
  - WEST SHORE RCMP
- STRATEGIC POLICING PRIORITIES – ANNUAL PERFORMANCE PLAN
  - 2022 – 2023 ANNUAL PERFORMANCE PLAN (APP)
  - ORGANIZED CRIME & DRUG TRAFFICKING
  - ENHANCING ROAD SAFETY
  - REDUCING PROPERTY CRIMES
  - ENHANCING RELATIONSHIP WITH INDIGENOUS COMMUNITIES
  - POLICE / COMMUNITY RELATIONS: EFFECTIVE COMMUNICATION
  - EMPLOYEE WELLNESS
- SOCIAL MEDIA
- OTHER STATISTICS
  - MENTAL HEALTH ACT
- STATS AND FACTS

---

### MESSAGE FROM THE COMMANDING OFFICER

Source pages: 19–48

## MESSAGE FROM THE COMMANDING OFFICER

[Image 2: Photo — Superintendent Todd Preston, Officer in Charge, West Shore RCMP]

As the Pandemic restrictions lifted in 2022, the West Shore RCMP began normalizing its policing operations. Our municipal staff and police officers were able to provide more in person services to our community members as the year came to an end.

I have always strived for innovation in policing and in 2022, I recognized the need for more specialized police resources at West Shore RCMP. This led to the implementation of two new units. The Special Victim’s Unit (SVU), was created in July 2022 and handles complex investigations involving sexual offences and vulnerable victims. Officers are specially trained and the investigations are led from a trauma-informed perspective. This specialty is an invaluable resource to our detachment and to the victims who bravely report these crimes to police.

The Uniform Gang Enforcement Team (UGET), was formed in September 2021. The unit offers the West Shore RCMP the ability to manage evolving high-risk incidents and enhance the detachment front line policing units. SVU and UGET officers also provide guidance and on-going education to our frontline officers.

The West Shore is still the fastest-growing community in B.C. With that growth comes a multitude of policing challenges including an increase in flow of traffic, personal and commercial property crime, mental health crisis calls, and more calls involving violence amongst youth. We are committed to addressing these challenges but have recognized that there is a need for additional police officers to move beyond a reactive policing model and provide proactive solutions to shared community safety concerns. We are seeking to implement a Mental Health Unit that would pair an officer with a mental health practitioner to respond to calls for service involving individuals experiencing a mental health crisis. Currently these calls are being handled by frontline officers which seriously impact our service delivery as those individuals apprehended under the Mental Health Act must be taken to a hospital and assessed by a doctor prior to being released by police. A process that takes hours, preventing officers from responding to other calls for service. A Mental Health Unit would be able to better assess individuals experiencing mental health crises in the community and provide alternatives and resources to affected individuals outside of apprehension.

Finally, a growing community means an increase in the demand for our police services. Our present detachment has reached its maximum capacity of officers and staff that it can sustain. There is a need for a new detachment that can accommodate future growth in both personnel and equipment and infrastructure. Proposals for a new building have been put forth and we are looking forward to growing our police force and ensuring public safety.

Sincerely,

Superintendent Todd PRESTON  
Officer in Charge  
West Shore RCMP

---

### WEST SHORE RCMP

Source pages: 19–48

## WEST SHORE RCMP

### RCMP & WEST SHORE COMMUNITIES

West Shore RCMP proudly serves approximately 91,122 citizens and continues to be the fastest growing region on the South Island. West Shore RCMP report to five municipalities including the Cities of Langford and Colwood, the Town of View Royal and the Districts of Metchosin and Highlands. West Shore RCMP also serves the Songhees and Esquimalt Nations and portions of the Malahat. West Shore RCMP police rural and suburban residential neighborhoods, commercial & industrial zones, recreational waterfront areas, provincial and regional parks and the Trans-Canada Highway.

Note: Police Services Division provides population data. The 2022 population figure is projected. Population figures utilize Census data; however, an algorithm is applied to align the data with policing boundaries.

### WEST SHORE RCMP (Staffing & Partnerships)

- In 2022 there were:
  - 101 sworn officers
  - 3 reserve constables
  - 10 commissionaires
  - Over 50 civilian personnel
- Together they handled 22,776 service calls (an average of 62 calls per day). (Includes online reports)

West Shore RCMP also supports and works in conjunction with:
- Vancouver Island Integrated Major Crime Unit (VIIMCU)
- Forensic Identification Services (FIS)
- Regional Domestic Violence Unit (RDVU)
- Integrated Mobile Crisis Response Team (IMCRT)
- Mobile Youth Services Team (MYST)

Secondments (2022):
- 2 officers to VIIMCU
- 1 officer to RDVU
- 1 officer to FIS
- On-call contributions: 7 officers to Vancouver Island RCMP Tactical Team (VITT), 1 officer as Crisis Negotiator, 3 officers to Vancouver Island RCMP Emergency Response Team (ERT), 3 officers to Community-Industry Response Group (CIRG)
- 3 officers dedicated to Police Dog Service (PDS)
- Access to 2 Criminal Drug Interdiction dogs (funded by the Province)

West Shore RCMP also works with provincial units and RCMP sections including:
- BC Highway Patrol (BCHP)
- RCMP Air Services
- RCMP Explosive Disposal Unit (EDU)
- Combined Forces Special Enforcement Unit (CFSEU)
- RCMP ERT, URT (Underwater Recovery Team), Special I, FSOC, and E Division Communications

Figure: 2022 Paid Resources per Area
[Image 3: Figure 1 — 2022 Paid Resources per Area chart (Langford 60.17%, Colwood 19.77%, View Royal 13.16%, Provincial 6.90%)]

Table 1 — Secondments

| # MEMBERS | UNIT   |
|-----------:|--------|
| 2          | VIIMCU |
| 1          | RDVU   |
| 1          | FIS    |

---

### FRONT LINE POLICING

Source pages: 19–48

## FRONT LINE POLICING

- 48 police officers spread over 5 watches deliver 24-hour policing.
- “E Watch” (implemented 2020) adds capacity during peak hours (10 a.m. – 10 p.m.): consists of 3 Constables and a Supervisor.
- Frontline officers receive ongoing training including Immediate-Action-Rapid-Deployment, de-escalation techniques, and bias-free policing.
- West Shore RCMP has a dedicated Front Desk Constable for front counter public interactions.

Figure: Files per Area (2022)
[Image 4: Figure 2 — 2022 Percentage Files per Area pie chart (Langford 57.18%, Colwood 20.58%, View Royal 13.01%, others)]

---

### REPORTED INCIDENTS

Source pages: 19–48

## REPORTED INCIDENTS

Table 2 – 2021/2022 Reported Incidents

| Area             | 2021  | 2022  | FILE COUNT (+/-) | % CHANGE   |
|------------------|-------:|-------:|------------------:|-----------:|
| Colwood          | 4591  | 4687  | 96               | 2.1%       |
| Esquimalt Nation | 69    | 86    | 17               | 24.6%      |
| Highlands        | 340   | 274   | -66              | -19.4%     |
| Langford         | 13348 | 13023 | -325             | -2.4%      |
| Malahat          | 221   | 150   | -71              | -32.1%     |
| Metchosin        | 929   | 763   | -166             | -17.9%     |
| Songhees Nation  | 732   | 744   | 12               | 1.6%       |
| View Royal       | 3621  | 2963  | -658             | -18.2%     |
| **West Shore Total** | **24043** | **22776** | **-1267** | **-5.3%** |

Key contributors to decrease in overall service calls:
- COVID-19 related files: 270 in 2021 vs. 54 in 2022
- Lost property files: 822 in 2021 vs. 655 in 2022
- Thefts from motor vehicles: 413 in 2021 vs. 290 in 2022

Note: As of May 2022, BC Decals (valtags) no longer needed to be displayed on vehicles — previously lost/stolen decals had to be reported to police to obtain a new decal.

Though overall reports decreased, complexity of calls increased (traffic related offences, violent crime, youth disturbances, sexual offences, possession of child pornography).

Figure: January 1 – March 15 Files (2021–2023)
[Image 5: Figure 3 — Bar chart showing files: 2021 = 4713, 2022 = 4410, 2023 = 5033]

Figure: % of Files per Area — Jan 1 – Mar 15, 2023
[Image 6: Figure 4 — Jan 1–Mar 15, 2023 % files per area chart (Langford 58.87%, Colwood 17.74%, View Royal 11.92%, others)]

Table 3 — Reported Incidents per 1000 Population (2022)

| Area                  | 2022 REPORTED INCIDENTS | 2022 POPULATION | REPORTED INCIDENTS / 1000 POPULATION |
|-----------------------|------------------------:|----------------:|-------------------------------------:|
| Langford              | 13023                  | 48,582          | 268                                   |
| View Royal            | 2963                   | 12,256          | 242                                   |
| Colwood               | 4687                   | 20,220          | 232                                   |
| West Shore Provincial | 2017                   | 10,064          | 200                                   |
| All West Shore Jurisdiction | 22776           | 91,122          | 250                                   |

Langford had the highest incidents per 1000 persons (268).

---

### STRATEGIC POLICING PRIORITIES – ANNUAL PERFORMANCE PLAN

Source pages: 19–48

## STRATEGIC POLICING PRIORITIES – ANNUAL PERFORMANCE PLAN

### 2022 – 2023 ANNUAL PERFORMANCE PLAN (APP)

West Shore RCMP management works with two First Nation communities and five detachment communities to identify local policing priorities. Each RCMP Detachment in BC prepares an Annual Performance Plan (APP) addressing local priorities. The APP is flexible and priorities are revisited and adjusted.

Seven key priorities for 2022–2023:
- Organized Crime and Drug Trafficking
- Enhancing Road Safety
- Reducing Property Crimes
- Enhancing Police and Community Relationships
- Enhancing Relationships with Indigenous Communities
- Employee Wellness
- (plus focus areas such as Social Media, Mental Health)

---

### ORGANIZED CRIME & DRUG TRAFFICKING

- Drugs & Organized Crime Unit (DOCU): 4 Constables and 1 Corporal.
- Progressed the Inadmissible Patrons Program (IPP) to protect businesses from organized crime impacts.
- Unit aims to target drug trafficking in West Shore (directly linked to organized crime).
- The unit investigated approximately 84 files in 2022 involving drug trafficking.
- Drug trafficking impacts both violent and non-violent crime.

Notable case:
- Between December 2020 and June 2022, Paulo Murphy-O’Neill was arrested five times by West Shore RCMP and charged with multiple counts of Possession for the Purpose of Trafficking in relation to fentanyl, methamphetamine, and powder and crack cocaine. On December 6th 2022, Paulo Murphy-O’Neill was convicted of 5 counts of Possession for the Purposes of Drug Trafficking and sentenced to 5.5 years in jail. This resulted from a complex investigation by West Shore RCMP (General Duty, Crime Reduction Unit, and Drugs & Organized Crime Unit collaborated).

As of February 1st, 2023: BC Provincial Government requested an exemption from Health Canada under the Controlled Drugs & Substances Act (CDSA) — small quantities (2.5 grams and under) of certain illicit drugs decriminalized for a 3-year period: methamphetamine, heroin, cocaine (including crack), fentanyl. Police historically seldom charged persons in possession of small quantities; usually seized drugs without charging unless there was a breach of court-ordered conditions.

#### CONTROLLED DRUGS & SUBSTANCES ACT VIOLATIONS

- 178 CDSA Violations in 2022 (2% decrease vs. 2021).
- Top 5 CDSA violations (2022):

[Image 7: Figure 5 — Top 5 CDSA Violations chart (Possession Methamphetamine 24.16%, Possession Other Schedule 1 Drugs 17.98%, Possession Fentanyl 15.73%, Possession Cocaine 12.92%, Trafficking Fentanyl 6.74%)]

---

### UNIFORMED GANG TASK FORCE (UGET)

- Implemented September 2021: comprised of 1 Corporal and 2 Constables (all ERT-trained).
- Hybrid unit: members are ERT operators with specialty profiles (breacher, medic, drone pilot).
- Manages high-risk incidents, mission planning, high-risk search warrant executions and arrests.
- Provides technical support with GPS mapping, drones, robots, night-vision, infrared — enhances officer and public safety.
- Mandate includes overt presence for high-risk offenders/gang members, monitoring Organized Crime Groups and Outlaw Motorcycle Gangs, IPP, and emergency response support.

#### LICENSED PREMISE CHECKS

- Inadmissible Patrons Program (IPP) aims to prevent patrons wearing/displaying gang colors/insignia or whose activities pose a risk to public safety from being served at licensed establishments.
- UGET and frontline officers regularly patrol licensed establishments.

Figure: Service Calls — Licensed Establishments (2021 & 2022)
[Image 8: Figure 6 — Bar chart of service calls at licensed establishments (shows increases in 2022 versus 2021 across establishments such as Millstream Brewing Co./Loghouse Pub, Brown's Social House, Bucky's Taphouse, Darcy's Pub, etc.)]

Notes: Millstream Brewing Company previously V2V Black Hops Brewing (previously the Axe & Barrel). Ma Miller’s Pub permanently closed Jan 2021. Liberty Kitchen opened Nov 2021.

---

### ENHANCING ROAD SAFETY

Source pages: 19–48

## ENHANCING ROAD SAFETY

Figure: 2019–2022 Traffic Service Calls
[Image 9: Figure 7 — Line chart showing traffic service calls: 2019 = 1928, 2020 = 1813, 2021 = 2070, 2022 = 2318]

### TRAFFIC STATISTICS

- Traffic incidents were the most prevalent calls: 10.3% of calls in 2022 (1.6% increase vs. 2021).
- Traffic-related calls include: Fail to Stop, Insurance Violations, Collisions, Impaired Operation, Driving While Prohibited.
- 898 collision reports in 2022.

Figure: 2022 Collisions (Fatal / Injury / Non-Injury)
[Image 10: Figure 8 — 2022 Collisions pie chart (Fatal 0.22%, Injury 23.61%, Non-Injury 76.17%)]

Traffic Services Unit:
- Comprised of 3 Constables and 1 Corporal.
- Participated in ICBC Road Safe campaigns (speeding in school zones) and school safety education.
- Works closely with Frontline for training on application of law.
- Printers installed in nearly all general duty and traffic enforcement vehicles to print digital tickets.
- Acquired 4 Automatic Licence Plate Readers (ALPRs) — detects uninsured vehicles, vehicles registered to prohibited drivers, etc.
- 2022 enforcement: 1,863 written warnings and 1,464 violation tickets (over 3,000 in-person interactions).
- Participated in National Impaired Driving Counter Attack (Dec 2022) across CRD.

---

### CRIMINAL TRAFFIC VIOLATIONS

Figure: Top 5 Criminal Traffic Violations (2022)
[Image 11: Figure 9 — Chart showing top 5 criminal traffic violations: Impaired Operation (Alcohol) 65.03%, Impaired Operation (Drug) 9.15%, Fail/Refuse Demand (Alcohol) 8.17%, Flight from Police 5.23%, Impaired Operation (Alcohol & Drug) 4.58%]

Note: Not all traffic violations generate a police file (e.g., speeding, seatbelts); figures are not comprehensive.

---

### CRIMINAL CODE OFFENCES

Source pages: 19–48

## CRIMINAL CODE OFFENCES

### CRIMES AGAINST PERSONS — VIOLENT CRIME

Figure: 2019–2022 Crimes Against Persons per Community
[Image 12: Figure 10 — Stacked bars showing violent crime counts 2019–2022 by community (Esquimalt Nation, Highlands, Metchosin, Songhees Nation, View Royal, Colwood, Langford)]

Figure: 2022 Violent Crimes — % Files per Community
[Image 13: Figure 11 — Pie chart: Langford 59.14%, Colwood 21.88%, View Royal 11.25%, Songhees Nation 2.99%, Metchosin 2.37%, Highlands 0.97%, Esquimalt Nation 0.62%]

- 1,138 Crimes Against Persons in 2022 (15.8% increase vs. 2021).
- Top 5 Crimes Against Persons (2022):
  - Assaults (35.71%)
  - Uttering Threats (20.11%)
  - Harassing Communications (14.64%)
  - Sexual Assault (7.85%)
  - Assault with a Weapon (6.88%)

[Image 14: Figure 12 — Top 5 Crimes Against Persons — Violent Crime chart]

#### SPECIAL VICTIMS UNIT (SVU)

- 2021: 123 investigations involving sexual offences & child abuse.
- 2022: 164 sexual offences (33.33% increase vs. 2021).
- SVU established July 2022 to handle complex investigations; comprised of 1 Corporal and 2 Constables, overseen by Serious Crime Staff Sergeant.
  - Mandate: investigate Sexual Assaults, Sexual Interference/Invitation to Sexual Touching, Indecent Acts, Voyeurism, and Child Abuse (child pornography investigations remain with Serious Crimes Unit).
  - Manages West Shore RCMP contributions to the National Sex Offender Registry (NSOR).
  - Officers trained in interviewing children, search warrants, victim monitoring, trauma-informed approaches.
- Child Pornography investigations: 19 in 2021 vs. 39 in 2022 (105% increase).

[Image 15: Figure 13 — 2021 & 2022 Child Pornography Investigations bar chart (19, 39)]

---

### YOUTH RELATED CRIME

Source pages: 19–48

## YOUTH RELATED CRIME

- Increase in youth-related crime:
  - 2021: 65 investigations with youth as main perpetrators
  - 2022: 94 investigations (45% increase)
- Figure: % Files Involving Youth in 2022 per Community
[Image 16: Figure 14 — Pie chart showing % youth-related violent crimes per community (Langford 59.57%? etc. as displayed in report)]

Strategies to address youth crime:
- Increase proactive patrols where youth congregate
- Meet with business owners attracting youth; provide strategies
- Engage community partners to support at-risk youth and families
- 2021: created integrated team with youth counsellor from Pacific Family Services Centre (referral-based, mentoring, prevention)
- Aim to increase youth outreach capacity by adding an additional police officer in 2023

---

### REDUCING PROPERTY CRIMES

Source pages: 19–48

## REDUCING PROPERTY CRIMES

### OFFENCES AGAINST PROPERTY

- Property-related offences are the highest incidence of Criminal Code offences.
- 2022: 2,414 Offences Against Property (1% increase vs. 2021).
- Top 5 Offences Against Property (2022):
  - Mischief (damage & loss of enjoyment of property) — 19.64%
  - Shoplifting — 17.61%
  - Theft From Auto — 11.97%
  - Theft — Other — 9.98%
  - Mischief — Enjoyment of Property — 7.21%

[Image 17: Figure 15 — Top 5 Offences Against Property chart]

#### CRIME REDUCTION UNIT (CRU)

- Comprised of 1 Corporal and 4 Constables; overseen by the Sergeant in charge of Serious Crimes.
- Focuses on priority and repeat offenders to curb property-related offences.
- 2022: CRU conducted 44 investigations (some spanned multiple files/jurisdictions).
- Assists frontline with search warrants, covert surveillance, specialized techniques targeting stolen vehicles, tools & equipment.

Notable CRU activity:
- December 2022: Linked 6 theft reports (Sept–Nov 2022) — 5 involving break & enters/thefts at construction sites and businesses; majority of stolen goods were high-value tools. Sixth case: theft of a 5-tonne moving truck containing approx. $90,000 personal belongings; recovered in Shirley with Sooke RCMP assistance.
- Approximately $200,000 of stolen items reported; approx. $100,000 recovered. CRU tracked down and arrested 3 suspects; majority of stolen items returned.

Other Criminal Code (Other CC) Violations:
- Include Cause Disturbance, Breach of Probation, Fail to Appear, Obstruction, etc.
- 2022: 1,221 Other CC violations (27% increase vs. 2021).
- Top 5 Other CC Violations (2022):
  - Fail to Appear — 31.45%
  - Cause Disturbance — 23.59%
  - Breach / Bail Violation — 16.05%
  - Breach Probation (Adult) — 6.55%
  - Weapons Possession — 6.22%

[Image 18: Figure 16 — Top 5 Other Criminal Code Violations chart]

Examples:
- March 2022: CRU investigated shoplifting of cosmetics; executed search warrant; recovered approx. $150 of product.
- July 2022: CRU and DOCU executed search warrant at suspected drug trafficking site; seized: shotgun, ammunition, cash, approx. 720 suspected fentanyl doses, approx. 2,490 suspected methamphetamine doses, approx. 160 suspected cocaine doses, and a large amount of apparent pharmaceutical drugs.

Figure: 2019–2022 Property Crimes per Area
[Image 19: Figure 17 — Chart showing property crimes 2019–2022 per area (Langford highest, then Colwood, View Royal, etc.)]

---

### BIKE PATROL UNIT (BPU)

Source pages: 19–48

## BIKE PATROL UNIT (BPU)

- Comprised of 1 Corporal and 3 Constables; in operation since July 2018.
- Provides year-round bicycle patrol in areas not easily accessible by vehicle; more approachable by community members.
- 2021 / first half 2022: resources temporarily reallocated for operational needs. Unit now at full capacity.
- Patrol areas: Galloping Goose, parks, pedestrian high-traffic areas including Goldstream Ave, Juan de Fuca Rec Centre, parts of View Royal.
- 2022: BPU investigated 113 calls for service (suspicious occurrences, trespassing, theft from auto, theft of auto, bike theft, possession of stolen property).
- Works closely with Municipal Bylaw Officers on unhoused populations, unwanted solicitation, aggressive animal reports, and belligerent individuals.
- Feb 2023: BPU encountered 2 suspects with a stolen wheelchair from Victoria General Hospital; search uncovered approx. 14 grams suspected crack cocaine, unknown pills, trafficking paraphernalia, a knife, and collapsible baton. Investigation ongoing.

---

### ENHANCING RELATIONSHIP WITH INDIGENOUS COMMUNITIES

Source pages: 19–48

## ENHANCING RELATIONSHIP WITH INDIGENOUS COMMUNITIES

- One dedicated First Nations Policing (FNP) officer (Cst. Cole Brewer).
- Focus: foster relationships with Indigenous people in West Shore (Songhees & Esquimalt Nations).
- Activities:
  - Routine meetings with Chiefs and representatives to implement crime prevention programs and identify priorities.
  - Officer hours at band offices for in-person engagement.
  - July 2022: adopted Indigenous language onto police vests — translation for “police” in Lekwungen language is “qəq̓élʔs” (phonetic: Kuh-Kails) — worn on back patch of West Shore police vests.
  - 35-foot Pacific Dancer Canoe with traditional Indigenous Art used to connect with youth (June 2022: hosted students from View Royal, Craigflower, Shoreline schools to teach water safety and Indigenous cultural connection to the sea).
  - FNP works closely with Community Policing Section; units often host overlapping events.

---

### POLICE / COMMUNITY RELATIONS: EFFECTIVE COMMUNICATION

Source pages: 19–48

## POLICE / COMMUNITY RELATIONS: EFFECTIVE COMMUNICATION

Community Policing & Crime Prevention Unit (CPS)
- Comprised of 1 Corporal and 3 Constables.
- Delivers educational & prevention programs; provides School Liaison Officers for SD61 & SD62.
- Participates in West Shore Youth Outreach Team (youth counsellor + police officer).
- More than 30 volunteers engaged in RCMP Auxiliary, Block Watch, Keep In Touch (KIT), Speed Watch, CPTED.
- CPS attends schools, hosts sports and school talks (e.g., dodge ball).

Restorative Justice (RJ)
- Volunteer program run by West Shore RCMP Auxiliaries at the Langford Legion.
- Facilitates Community Justice Forums to divert offenders from criminal courts; supports offenders (often first-time youth) to reorient towards pro-social activities.
- 2022: 23 criminal cases diverted into RJ resulting in 318 community service hours served by offenders.
- RJ program goals: acknowledge harm, provide reconciliation to victims, prevent re-traumatization, reduce recidivism via community supports.

[Image 20: Photo/graphic related to Community Policing or Restorative Justice (as depicted in original report)]

Example: Apology letter excerpt from an adult offender facing shoplifting charges used in RJ forum; offender completed community service hours and took ownership.

RJ Program Funding: Recently awarded monies to increase capacity for referrals and add youth outreach (pro-social activities e.g., canoe paddling, BCHL hockey experiences), develop volunteer training, increase supports for victims, and improve service delivery.

---

### EMPLOYEE WELLNESS

Source pages: 19–48

## EMPLOYEE WELLNESS

- Employee Wellness identified as a key priority.
- Supports offered:
  - Psychological services
  - Well-equipped in-house gym and multi-purpose fitness studio (group fitness classes)
  - Quiet room for members to regroup after traumatic events or long shifts
  - Critical Incident Stress Debriefings for officers and support staff affected by traumatic calls

### NEW ROADS THERAPEUTIC RECOVERY COMMUNITY

- Formerly Our Place; located at 94 Talcott Rd, View Royal.
- Secured long-term treatment facility for men experiencing substance abuse issues.
- Therapeutic housing available for 9–24 months.
- As of January 2023: facility housed 37 residents, 14 subject to court orders who must remain at the facility.
- West Shore RCMP have protocols with the Director when attending calls.
- 2022: West Shore RCMP received 15 calls for service at the facility (majority involved residents breaching court conditions and leaving property).
- West Shore RCMP liaised with Colwood Probation Office to submit charges for breaching conditions.

---

### GREATER VICTORIA POLICE VICTIM SERVICES (GVPVS)

Source pages: 19–48

## GREATER VICTORIA POLICE VICTIM SERVICES (GVPVS)

- Volunteer-based program assisting victims of crime and trauma (may or may not have reported to police).
- Services provided:
  - Provide emotional and practical support
  - Make referrals to government and private services
  - Devise safety plans
  - Assist with Crime Victim Assistance applications
  - Assist with Victim Impact Statements
  - Provide information about court and criminal justice systems
  - Accompany victims to court
  - Provide education on victim rights and services

Cases referred by police department for 2022:

| Police Dept.         | Cases Referred |
|---------------------:|---------------:|
| Saanich              | 581            |
| West Shore           | 466            |
| Sidney / N. Saanich  | 180            |
| Victoria             | 93             |
| Oak Bay              | 21             |
| Central Saanich      | 19             |
| Other Police Agency  | 12             |
| CFB Esquimalt        | 2              |
| **2022 Total**       | **1,374**      |

---

### SOCIAL MEDIA

Source pages: 19–48

## SOCIAL MEDIA

### WEBSITE
- West Shore RCMP website continuously updated with policing news, police information checks, contact info, volunteer programs, services, news releases, and direct link to Crime Stoppers.

### TWITTER
- Active since Feb 2015 via @WestshoreRCMP (blue verified badge).
- Used to provide timely information directly to public.
- In 2022, social media helped solve numerous investigations by assisting in suspect identifications.
- Thousands of visits per month.

Follow: @Westshorercmp

---

### GREEN TECHNOLOGY

Source pages: 19–48

## GREEN TECHNOLOGY

- Feb 2023: unveiled first electric police vehicle — Tesla Model Y — equipped to policing standards for frontline response.
- West Shore RCMP requested the vehicle as part of commitment to reduce carbon footprint and comply with the Canadian Net-Zero Emissions Accountability Act.
- This is the first fully-electric RCMP police vehicle; West Shore piloting due to favorable geography and mild winters.
- Plans to test Ford Mustang Mach-E and Ford F-150 (electric) in 2023.
- 2020: average general duty vehicle cost approx. $11,100 in fuel & maintenance (costs since increased). Charging & maintaining EVs predicted to be significantly lower.

Did you know?
- West Shore RCMP Twitter followers: increased from 9,125 in 2021 to 10,000 in 2022.

[Image 21: Photo — Tesla Model Y electric police vehicle]

---

### OTHER STATISTICS

Source pages: 19–48

## OTHER STATISTICS

### MENTAL HEALTH ACT (MHA)

- Police may apprehend individuals under MHA for their protection and public safety.
- Individuals apprehended under MHA are taken to:
  - Royal Jubilee Hospital (adults)
  - Victoria General Hospital (youth)
- MHA apprehensions are time-consuming: police must remain until physician assessment determines commitment.

2022 Mental Health related service calls:
- 1,622 calls (9% decrease vs. 1,788 in 2021)
- Included check wellbeing, suicidal persons, and MHA apprehensions
- 614 calls related to suicidal persons in 2022
- Officers spent 1,184 hours attending suicidal person calls

Figure: Service Calls with Mental Health Act Component (2018–2022)
[Image 22: Figure 18 — Line chart showing service calls with MHA component: 2018 = 1163, 2019 = 1296, 2020 = 1759, 2021 = 1788, 2022 = 1622]

Figure: 2022 % Files with a Mental Health Component per Area
[Image 23: Figure 19 — Pie chart showing Langford 48%, Colwood 21%, View Royal 14%, Provincial 15%, Metchosin 1%, Other 0.37%]

MHA Apprehensions (2022):
- 394 apprehensions in 2022
- 288 hospital admissions
- Total 2022 wait times: 814.86 hours
- Average time per apprehension: approx. 2.07 hours at hospital (wait times do not factor investigation or transit time)

Figure: # Hours per Apprehension (monthly averages)
[Image 24: Figure 20 — Chart showing hours per apprehension by month; average ~2 hours/month variations shown]

### TOP 5 SERVICE CALLS (2022)

Figure: Top 5 Calls for Service (2022)
[Image 25: Figure 21 — Bar chart: Traffic Incident 10.3%, Check Wellbeing 6.9%, Assist Police/Fire/Ambulance 5.9%, Breaches 5.0%, Property 4.9%]

### TOP 5 TIME-CONSUMING CALLS (2022)

- Top 5 most time-consuming calls measured by hours (2022):
  1. Check Wellbeing — 1,647.35 hours (4% increase vs. 2021: 1,590.62 hours)
  2. Suicidal Person
  3. Domestic in Progress
  4. Disturbance
  5. Assist Police/Fire/Ambulance

Figure: Top 5 Time Consuming Calls (hours)
[Image 26: Figure 22 — Chart showing top 5 time-consuming calls and their percentage share]

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### STATS AND FACTS

Source pages: 19–48

## STATS AND FACTS

- The Annual Report provides an overview of statistics & policing in West Shore; not comprehensive.
- Statistics retrieved from RCMP E Division Business Intelligence and BC PRIME; accurate on retrieval date. Data preliminary and subject to change based on investigations and data quality processes.
- Data collection uses "most serious offence" scoring consistent with Statistics Canada and BC Ministry of Justice (Police Services Division provides population data).
- Collision data incomplete (only includes collisions where police attended).
- Founded occurrences (since Jan 2019) include incidents where it has been determined the reported incident did occur/was attempted or no credible evidence to confirm it did not take place. Prior to 2019 only offences proven to have occurred were included.

[Image 27: Graphic/infographic summarizing stats and facts]

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(End of pages 19–48 content)
