DocumentsStaff ReportMay 8, 2023Pages 3–4
Staff Report to Council — Canada Post Address Change
Report informing Council that Canada Post will change the primary city name for Langford mailing addresses from 'Victoria' to 'Langford', describing the process, impacts and communications.
Key facts
- Report date: Monday, May 8, 2023
- Current Canada Post primary city for Langford mailing addresses: 'Victoria' (to be changed to 'Langford')
- No financial or legal implications noted
- Residents will be notified directly by Canada Post; Victoria will be retained as a secondary city so mail delivery will not be disrupted
- Businesses are encouraged (but not required) to update corporate/legal documents and online listings; residents can update with ICBC when renewing driver's licence
Staff Report to Council — Canada Post Address Change
t 250.478.7882
e administration@langford.ca
2nd Floor, 877 Goldstream Avenue
Langford, BC V9B 2X8
DATE: Monday, May 8, 2023
DEPARTMENT: Administration
SUBJECT: Canada Post Address Change
BACKGROUND:
Currently all mailing addresses for Langford have “Victoria” as the city in the Canada Post database as the primary City. This standard is the same for most Greater Victoria municipalities. This was determined by Canada Post many years ago and is only changed on request by the municipality. The municipality provides civic addresses, and Canada Post assigns the municipality and postal code based on their geographic mapping. The Canada Post address database is subscribed to by various external agencies such as ICBC.
COMMENTARY:
In early 2022, the City submitted a request to Canada Post to have the database changed so that all mail sent to Langford will show “Langford” as the primary city. The City has been working with Canada post to seamlessly plan the transition in the database. Canada Post has now finished processing the City’s request and is moving forward with implementing the change effective June 19, 2023.
Residents and businesses will receive a letter from Canada Post in the coming days advising them to update their address with utilities, billers, and banking institutions etc. Residents will also be able to update their address with ICBC when they renew their drivers license. Although Langford will now be the primary City for all mailing addresses, those receiving mail with “Victoria” as the city, will still be successfully delivered as Victoria will now be listed as a secondary city in the Canada Post database. No mail will be disrupted or lost due to this transition.
Businesses are not required to update their corporate and legal documents with Langford noted as the City, however they can if they wish to. Businesses are encouraged to update their websites and Google business listing to display as Langford.
As stated above, residents will be notified directly by Canada Post, and the City will communicate to the public via news outlets and digital media.
FINANCIAL IMPLICATIONS:
No financial implications noted.
LEGAL IMPLICATIONS:
No legal implications noted.
OPTIONS:
THAT Council receive this report for information.
SUBMITTED BY: Donna Petrie, Senior Manager of Business Development and Events
Concurrence:
Yari Nielsen, Director of Parks, Recreation and Facilities
Concurrence:
Matthew Baldwin, MCIP, RPP, Director of Planning and Subdivision
Concurrence:
Katelyn Balzer, P.Eng., Director of Engineering and Public Works
Concurrence:
Michael Dillabaugh, CPA, CA, Director of Finance
Concurrence:
Marie Watmough, Deputy Director of Corporate Services
Concurrence: Braden Hutchins, Director of Corporate Services
Concurrence:
Darren Kiedyk, Chief Administrative Officer
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